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Find a Location

Medical Transportation Inc has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Medical Transportation Inc

      16 Hawk Ridge Dr # 120 Lake Saint Louis, MO 63367-1861

    • Medical Transportation Inc

      875 Centerville Rd Unit 11 Warwick, RI 02886-4375

    • Medical Transportation Inc

      7600 N 15th St Ste 110 Phoenix, AZ 85020-4330

    • Medical Transportation Inc

      4600 W Camelback Rd Glendale, AZ 85301-7609

    • Medical Transportation Inc

      4875 Eastgate Mall Ste 200 San Diego, CA 92121-1985

    Business ProfileforMedical Transportation Inc

    Health
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 58 Customer Reviews

    Customer Complaints

    74 complaints closed in last 3 years

    21 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    MTM coordinates non-emergency medical transportation services for members served by Medicaid and Medicare.

    Business Details

    This is a multi-location business.

    Find a Location

    Medical Transportation Inc has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Medical Transportation Inc

        16 Hawk Ridge Dr # 120 Lake Saint Louis, MO 63367-1861

      • Medical Transportation Inc

        875 Centerville Rd Unit 11 Warwick, RI 02886-4375

      • Medical Transportation Inc

        7600 N 15th St Ste 110 Phoenix, AZ 85020-4330

      • Medical Transportation Inc

        4600 W Camelback Rd Glendale, AZ 85301-7609

      • Medical Transportation Inc

        4875 Eastgate Mall Ste 200 San Diego, CA 92121-1985

      Location of This Business
      16 Hawk Ridge Dr # 120, Lake Saint Louis, MO 63367-1861
      BBB File Opened:
      9/16/2000
      Years in Business:
      28
      Business Started:
      6/27/1995
      Business Started Locally:
      6/27/1995
      Business Incorporated:
      6/27/1995
      Type of Entity:
      Corporation
      Alternate Business Name
      • Veyo
      • Medical Transportation Management
      • MTM
      • Medical Transportation MGMT
      Additional Contact Information

      Fax Numbers

      • (636) 561-2962
        Primary Fax
      • (800) 722-0129
        Other Fax

      Phone Numbers

      Customer Complaints

      75 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/27/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I was in the ER at ***** ******** in ***********. The ******** called this company for a ride but was not picked up until 12pm the next day. The driver had poor customer service.
      Read More

      Customer Reviews

      58 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Stephanie w

      1 star

      04/01/2024

      Veyo is the worst transport company I have ever had to deal with. They constantly mess up my patients rides and because of them people miss dialysis. Some one please shut this company down!!

      Medical Transportation Inc Response

      04/02/2024

      MTM thanks the complainant for reaching out with their concerns. Unfortunately, this review does not provide any identifying information for the patients the complainant is referring to, so we are unable to investigate any specific allegations. We encourage the complainant to file a formal complaint with MTM at www.mtm-inc.net/contact. This will allow our Quality Investigations team to investigate and follow up with the complainant directly to resolve their patients' transportation issues. Thank you.

      Local BBB

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