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Find a Location

Embroidery on Demand has 1 locations, listed below.

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    Business ProfileforEmbroidery on Demand

    Embroidery

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We do apparel and gift decoration/personalization in embroidery, rhinestones, vinyl, sublimation and heat transfers. You can get a wide variety of personalized gifts ranging from embroidered stuffed animals to personalized wine cups and mugs as well as logoed shirts for your business.

    Products & Services

    Apparel, Cups and mugs, Personalized stuffed animals, Birth Announcement stuffed animals, Coasters, Luggage tags, Water bottles

    Business Details

    Location of This Business
    1710 Fenpark Dr Ste 350, Fenton, MO 63026-2920
    BBB File Opened:
    12/10/2015
    Years in Business:
    13
    Business Started:
    1/24/2011
    Business Incorporated:
    1/24/2011
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Sharon L Commerford, Owner
    Contact Information

    Principal

    • Ms. Sharon L Commerford, Owner

    Customer Contact

    • Ms. Sharon L Commerford, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/14/2023

    Complaint Type:
    Delivery Issues
    Status:
    Resolved
    Ordered qty 40 custom embroidered troop number patches for a ***** **** troop on 10/25/2022 for a total of $124.22 with shipping. On 11/28/2022 the order was marked as shipped but no tracking was provided. The vendor has provided tracking in the past. Vendor was contacted via email and phone. Vendor replied by email and stated the order must have been lost in shipping due to high shipping volume at that time of year. Vendor stated they would remake the order and ship it right away. Subsequent attempts to contact vendor have been unanswered. I was unable to dispute the charge with my card issuer and I am seeking either replacement product or a full refund.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jesse J

    1 star

    03/01/2024

    This company is known for being slow but now they wont even respond to emails or calls. I ordered something 8 weeks ago and cannot get a response. Have not received my order and **** has not picked up the order. Im leaving this review because the company wont reply and Id like my $120.95 back.

    Local BBB

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