Business ProfileforThe Hungry Carpenter LLC
Current Alerts For This Business
In June 2023, Better Business Bureau (BBB) questioned The Hungry Carpenter for displaying BBB's seal on its website: www.thehungrycarpenter.net when it is not a BBB Accredited Business. Consequently, BBB requested the company cease and desist.
In addition, the company's website states, "100% Satisfaction Guarantee."
According to the BBB Code of Advertising, “When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request. Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request. When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed."
The company did not respond to BBB's request and has not removed BBB's seal. It is in violation of the trademark rights of the International Association of Better Business Bureaus, Inc.
In addition, the company did not substantiate, modify or remove the questioned claim.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 823 Tamerton Pl, Saint Peters, MO 63376-4539
- BBB File Opened:
- 7/10/2013
- Years in Business:
- 14
- Business Started:
- 1/1/2010
- Business Started Locally:
- 1/1/2010
- Business Incorporated:
- 11/17/2014
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Jim Watson, President
- Contact Information
Principal
- Jim Watson, President
Customer Contact
- Jim Watson, President
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/04/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
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