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Find a Location

Commerce Bank of St. Louis has 94 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Commerce Bank of St. Louis

      8000 Forsyth Blvd # 1400 Saint Louis, MO 63105-1707

      BBB Accredited Business
    • Commerce Bank of St. Louis

      1311 S Madison St Webb City, MO 64870-2835

    • Commerce Bank of St. Louis

      715 Main St Cassville, MO 65625-1421

    • Commerce Bank of St. Louis

      89 Main St Cassville, MO 65625-1621

    • Commerce Bank of St. Louis

      1889 N State Highway Cc Nixa, MO 65714-8015

    Business ProfileforCommerce Bank of St. Louis

    Bank
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.1/5stars

    Average of 21 Customer Reviews

    Customer Complaints

    54 complaints closed in last 3 years

    14 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/1/1961

    Years in Business: 159

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Bank

    Products & Services

    We are here to help you with your banking needs from personal bank accounts to home loans, business loans and more. 

    Business Details

    This is a multi-location business.

    Find a Location

    Commerce Bank of St. Louis has 94 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Commerce Bank of St. Louis

        8000 Forsyth Blvd # 1400 Saint Louis, MO 63105-1707

        BBB Accredited Business
      • Commerce Bank of St. Louis

        1311 S Madison St Webb City, MO 64870-2835

      • Commerce Bank of St. Louis

        715 Main St Cassville, MO 65625-1421

      • Commerce Bank of St. Louis

        89 Main St Cassville, MO 65625-1621

      • Commerce Bank of St. Louis

        1889 N State Highway Cc Nixa, MO 65714-8015

      Headquarters
      8000 Forsyth Blvd # 1400, Saint Louis, MO 63105-1707
      BBB File Opened:
      1/1/1937
      Years in Business:
      159
      Business Started:
      1/1/1865
      Business Started Locally:
      1/1/1865
      Business Incorporated:
      8/4/1966
      Accredited Since:
      12/1/1961
      Type of Entity:
      Corporation
      Alternate Business Name
      • Commerce Bank of Cape Girardeau
      • Commerce Bank New Accounts
      • Commerce Bank of Richmond Heights
      • Commerce Bancshares Inc
      • Commerce Bank of Bonne Terre
      • Commerce Bank of Wentzville
      • Commerce Bank of Affton Center
      • Commerce Bank of Arnold
      • Commerce Bank of Bonne Terre Center
      • Commerce Bank of Cape Girardeau
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Ms. Carol Greenfield, Site Manager
      • Ann Bronson, Customer Care Supervisor
      • Mr. Daniel Callahan, Vice President
      • Mr. Charles Kim, CFO
      • Mr. David Kemper, Chairman & CEO
      • Mr. John Kemper, President & COO
      • Mr. T. William White, Senior Vice President
      • Robert Holmes, President/CEO
      • Ms. Teresa Maledy, President
      • Mr. Tom Harmon, COO
      • Mr. Bob Hammerschmidt, President
      Contact Information

      Principal

      • Ms. Carol Greenfield, Site Manager
      • Robert Holmes, President/CEO
      • Ms. Teresa Maledy, President
      • Mr. Bob Hammerschmidt, President

      Customer Contact

      • Ann Bronson, Customer Care Supervisor
      Additional Contact Information

      Fax Numbers

      • (314) 746-3039
        Primary Fax
      • (417) 837-5290
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      54 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/09/2024

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      In November and December I received mail about getting a credit card. It said clear as day, no transfer fee or annual fee. I was looking to get a new credit card anyway and transferring my balance. I chose Commerce because the promotion said no transfer fee, NO APR for 15 or 18 months, and no annual fee. I've actually never had a credit card with an annual fee. Get my first payment and say I was charged an transfer fee and then noticed they have an annual fee. This is complete BS and a scam. My GF got the same letter in the mail right after I did and said the samething for her, no transfer fee, annual fee, and 15 or 18 month no APR. Glad she didn't switch because she would have been lied to as well. I'm very upset if they don't fix this lie, I'm going to just pay my card off. I didn't want to use all my tax return on paying my credit card off but I may take that route so I can cancel this fraud of an account.
      Read More

      Customer Reviews

      21 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tyesha U

      1 star

      03/02/2024

      This is the worst pet that you can banquet with the worst customer service. Their employees are not trained good enough cart services may say some completely different from claims and then theyll tell you well. I have nothing to do with that department so if they said something different you should take my word, theres no accountability with this company its only the playing game. It is so hard to get your money out of the **** when youre not by a local branch with me living in ***** there is not one commerce Bank close to me. The nearest one is four hours and its near impossible for me to get money theres not even at ATM Im up to my neck and ATM fees which eats up my money and Bank fees for having to pay to transfer the money that I cant take out of the account I have had employees harassed me for dates I have had my money miss placed, and a whole list of things that would take me all day to write Ive **** with them for about two years and now that I want to close the account the only thing I can do to avoid fees from transferring the money out of the account is to allow them to mail me a check with my remaining balance, which can take up to three weeks as it was explained by the representative, do not **** here I wish I could give it zero stars

      Local BBB

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