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Find a Location

Tom Bess Automotive has 1 locations, listed below.

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    Business ProfileforTom Bess Automotive

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/15/2024

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Auto Repair

    Products & Services

    Engine Starter, Shock Absorber, Tire Dealers, Auto Air Conditioning, Alternator Repair, Auto Diagnosis, Auto Electric Service, Auto Inspection Stations, Auto Repair, Foreign Auto Repair, Auto Smog Inspection, Steering Repair, Shock Repair, Car Tune-Up, Power Steering Repair, Auto Maintenance , Brake Service, Muffler, Tire Repair, Towing Company, Transmission

    Business Details

    Location of This Business
    4922 Macklind Ave, Saint Louis, MO 63109-2939
    BBB File Opened:
    11/20/2003
    Years in Business:
    21
    Business Started:
    10/11/2002
    Business Started Locally:
    10/11/2002
    Business Incorporated:
    10/11/2002
    Accredited Since:
    4/15/2024
    Type of Entity:
    Corporation
    Alternate Business Name
    • Tom Bess Automotive Inc.
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Tom M Bess, President
    • Mrs. Linda Bess, Vice President
    Contact Information

    Principal

    • Mr. Tom M Bess, President
    • Mrs. Linda Bess, Vice President

    Customer Contact

    • Mr. Tom M Bess, President

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/17/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I regret to have to rereview **** workmanship on my monti Carlo. Not only did I have an engine he replaced redone four times because the thing did not even make it up to 80 mph or make it home. He failed to honor his warranty. Claims I got it excecivilley hot. Yet the tempature gage never rose above a normal temperature. This man had my car over a month costed almost over a 1000 in toes back to his shop to fix his home and his shop. Roughly 3 Grand I believe in parts and labor. Atleast a 1000 in missed ability to work and lose of time. As well as pain and suffering between the strained relationship with my father /employer. Also the door doesn't even shot right no like is off track or something he was never even able to figure out why it kept blowing the engine. You'd think with the high profile cars sitting in that lot he could of managed. I was even told that him and his son got rude and threatened my father over complaining about his failure to do the job right. It literally put me in financial ruin. I really hate to put this up here but people have a right to know. I was refunded zero dollars of my money and payed thousands for a car in the same condition no worse than when I brought it up there. One of the worst experiences I've ever had with a mechanic. Seemed so professional and like a nice guy unfortunately that's not the service I received.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

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