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Find a Location

American Estate & Trust, Inc. has 1 locations, listed below.

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    Business ProfileforAmerican Estate & Trust, Inc.

    Trust Company

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6900 Westcliff Dr STE 603, Las Vegas, NV 89145-0199
    BBB File Opened:
    2/12/2008
    Years in Business:
    16
    Business Started:
    6/4/2007
    Business Started Locally:
    6/4/2007
    Alternate Business Name
    • AET
    Business Management
    • Mr. Scott Janko, President
    Contact Information

    Principal

    • Mr. Scott Janko, President

    Customer Contact

    • Mr. Scott Janko, President
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/03/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    we have had accounts with them for years- trying to close the account now for more than 18 months, getting the run around- last excuse was that we filled in the wrong address to where the check was going to be sent- obviously they changed the address (even if it was by their mistake- it is a pdf form that is not secure) we just want our money back. this is not the only complaint by clients- similar complaints are seen in the web on reviews that are independent to them

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gene H

    1 star

    01/25/2023

    I have an IRA administered by 3rd party Udirect Ira, which provides customer care services for AET. Recently I wired funds to AET from my LLC which were to be rerouted back to my private account (as required by the IRS). AET is holding the funds and will not transfer them. When I contacted them, they referred me to Udirect IRA and told me they could not discuss my account. Udirect began by telling me the routing numbers were incorrect, then there was another error on the form, then their compliance department had to re-review the request. Finally they admitted the hold is with AET and they have no information as to why. AET will not discuss it. It appears as though they have confiscated my money.

    Local BBB

    BBB of Southern Nevada, Inc.

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