Business ProfileforCirque Du Soleil (US), Inc

I ordered the ticket for ***** in ************* on 3/14 and arrived to the show at 3/15. I paid in total of $189 for 1 ticket.The press kit website indicated that the ***** show would include the act Wheel of Death, Balancing the Chairs and Unicycle Duo. The press kit could be reference here: ************************************************************************************* In the trailer (************************************************), Wheel of Death was featured 4 times at 0:03, 0:20, 0:39, 0:51. Balancing the Chairs was featured 2 times at 0:18 and 0:30. The Unicycle Duo was featured once in 0:52. From the trailer, you can tell that Wheel of Death is heavily advertised.Both Wheel of Death and Balancing the Chair were also featured as in the promotion poster (attached)When I ordered the day before the performance, there was no indication on the website about the missing act. There was no announcements made by the staff prior to the performance. There was no option to refund due to missing acts. When I reached out to the customer service via email, Instagram and phone calls, they said due to the nature of live performance, acts often rotates. They said they cant do anything. 33% of the performance is missing and they think its okay. The mainly featured acts are not on the show but they still charge the regular price.I believe this is false advertising and using the excuse of nature of live performances makes the circus able to not provide the show promised. I would like to request a refund and my order number is *************