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      Country
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          Find a Location

          Henderson Floor Coverings, Inc has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • Henderson Floor Coverings, Inc

              6555 S Valley View Blvd STE 500 Las Vegas, NV 89118-4568

              BBB Accredited Business
            • Henderson Floor Coverings, Inc

              7351 W Lake Mead Blvd STE 101 Las Vegas, NV 89128-1041

              BBB Accredited Business

            Business ProfileforHenderson Floor Coverings, Inc

            New Carpet
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/20/2014

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            Henderson Floor Coverings, Inc has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Henderson Floor Coverings, Inc

                6555 S Valley View Blvd STE 500 Las Vegas, NV 89118-4568

                BBB Accredited Business
              • Henderson Floor Coverings, Inc

                7351 W Lake Mead Blvd STE 101 Las Vegas, NV 89128-1041

                BBB Accredited Business
              BBB File Opened:
              3/10/1995
              Years in Business:
              31
              Business Started:
              1/20/1993
              Business Started Locally:
              6/1/1999
              Business Incorporated:
              1/20/1993
              Accredited Since:
              3/20/2014
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Cloud Carpet One Floor & Home
              • Cloud Carpets and Draperies
              Contact Information

              Principal

              • Mr. Roy Shelton, President

              Customer Contact

              • Mr. Roy Shelton, President
              • Mr. Marshall Blodgett, General Manager
              Additional Contact Information

              Fax Numbers

              • (702) 798-3928
                Primary Fax

              Phone Numbers

              Email Addresses

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/29/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              My contractor, ****************/*********************, hired Cloud Carpet One to install carpet in four rooms in a residential in ************.Cloud Carpet One assured my contractor and I that they could easilly perform the job and agreed to $4862, we had purchased the carpet and performed the freight on our own dime at over $30,000.We had booked and paid $4000 in advance a week ahead back in September of 2022 to have things installed on October 25, 2022.My contractor also provided labor to prep the floors and have everything ready for them at my expense. We also provided Cloud Carpet One with all the installation instructions, roll and layout diagrams as well as other step by step instructions.On the day they were suppose to install, a person by the name of ****** who appeared to be the lead drove around the community, I flagged him down and he said that he was given the wrong address and no information was given to him and we had no one to rehearse and teach him the plans.I had to leave work and drop everything to assist the installers from Cloud Carpet One consisting of the lead/****** and one assistant. I asked ****** to see if he can contact his company to get the information, and he did call and speak with someone, during that time he mentioned he could not do that in one day and around the time I got an allergic reaction to some chemicals that the installers had wore on their clothes.I stepped out to get some freshair and my contgractor (who just arrived) informed me that Cloud Carpet ********** just ran out claiming I was "racist" or a "white supremist" (I'm a female Native/Asian mix and absolutely never made any remark of the sort) and they abandoned the job.Their company sent my contractor and I a bill for additional fees and wanted more money.I ended up paying an additional $12,500 to get another team to install the carpet and we're still out a lot of money.
              Read More

              Customer Reviews

              0 Customer Reviews

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              Local BBB

              BBB of Southern Nevada, Inc.

              BBB Reports On

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