Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Your Taxlady LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforYour Taxlady LLC

    Tax Return Preparation
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/2009

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Keeping track of your bottom line so the government does not get it all, so when you are tired of paying too much in taxes give me a call.

    Products & Services

    Accounting Services, Bookkeeping Services, Payroll, Sales Tax preparation, QuickBooks Support, Federal and State Tax Return Preparation, and Small Business Consultations.

    Business Details

    Location of This Business
    401 Windchime Pl, Colorado Springs, CO 80919-1984
    BBB File Opened:
    5/26/2008
    Years in Business:
    16
    Business Started:
    6/1/2007
    Business Started Locally:
    6/1/2007
    Business Incorporated:
    6/1/2007
    Accredited Since:
    6/1/2009
    Type of Entity:
    Corporation
    Number of Employees:
    10
    Business Management
    • Ms. Kathy Bylkas, Owner
    Contact Information

    Principal

    • Ms. Kathy Bylkas, Owner

    Customer Contact

    • Ms. Kathy Bylkas, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to choose a tax preparer in the U.S.

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/06/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    i went to this business to do my compy taxes we started too get email and harassing phone calls and bills of way over ******* at the same time this was going on my mom past away and i had to go out of town, I NEVER PICKED UP ANYTHING form them so service was not RENDERED they put my account in collections in my PERSONAL CREDIT went from 850 to 710 i want this fixed ASAP i am also filing lawsuit on this MYLATLADY don't know who the they thank they are i want this fixed ASAP i will *** for way over $100,000 for damages and legal fees you have 7 days from you
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dana N

    1 star

    06/09/2023

    Consumer beware! I had a horrible experience with Your TaxLady and wanted to warn other consumers. I had done my own taxes for years but sought "professional" help this year. The "service" I received was ****************** and dismissive. When I complained, I was blamed for not reading the contract thoroughly. No apologies on their part, no effort to make amends - all blame put on me. Your TaxLady will take your money and do your taxes but you *********** everything they give you. I do not recommend Your TaxLady and advise you to take your hard-earned money to a tax preparer who cares about people and service after the sale. Taxes are hard enough without being treated this poorly.

    Your Taxlady LLC Response

    06/12/2023

    This is the response we sent to client 6-9-2023.I have reviewed the first page (as that is all you sent) of the *** letter you uploaded. The letter shows a balance due of $8,754.75 (including penalties and interest). On April 7th when you signed for your tax return it was explained to you that there was a voucher for you to pay your balance due to the ***. Federal Law restricts ** (Your TaxLady) from taking money out of a clients personal bank account to make payments for them (that is reserved for a person holding a ***** of ******** for that individual). The banking information that was taken is only used for a refund to be directly deposited in your checking or savings account. We do not manage any physical money. To avoid any further penalties and interest, making your payment to the *** is recommended. If you have any further questions or concerns, please feel free to reach out.Thank you,***********************

    Local BBB

    BBB of Southern Colorado

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.