BBB Business Review

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BBB Accredited Business since

Farmers Insurance: Alton Martin

Phone: (409) 727-5032 Fax: (409) 727-6717 3112 Nall St, Port Neches, TX 77651 http://www.farmersagent.com/amartin


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Description

Farmers® is dedicated to being the right choice for Auto insurance, Home (homeowners and renters), Life insurance¹, Business insurance, Umbrellas, Boat and Recreational vehicle insurance, and much more.
Farmers is about people and trust. We’ve been committed to personal service and community involvement for over 85 years. As your local agent is the frontline of Farmers community outreach in your neighborhood. From emergency relief and developing teacher resources to fundraising for healthy newborns, we are committed to helping families where they live and work.
I have been a Farmers Agent for over 35 years. I and my staff have the experience and training to handle all of your insurance needs from auto, home, life, boat, and commercial. Through dedication, knowledge and my desire to provide the best possible service, I will be the agent who customers want to send their friends and family too.

I have won multiple Championship awards as well as been a qualifier in the Topper Club of Farmers Insurance. My goal is to take that pride and experience to help exceed all customer expectations.

Our office speaks English, Spanish and Vietnamese.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Farmers Insurance: Alton Martin meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Farmers Insurance: Alton Martin include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Farmers Insurance: Alton Martin
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 28, 2014 Business started: 02/01/1981 Business started locally: 02/01/1981
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas State Board of Insurance

http://www.tdi.state.tx.us
Phone Number: (800) 252-3439

Type of Entity

Sole Proprietorship

Business Management
Alton Martin, Owner/Agent
Contact Information
Principal: Alton Martin, Owner/Agent
Business Category

Insurance Agency Insurance Agents Insurance - Accident & Health Insurance - Auto Insurance - Fire & Flood Specialists Insurance - Homeowners Insurance - Life Insurance - Rental Insurance - Property Insurance Services - Commercial Insurance - Employee Benefits Insurance Agencies and Brokerages (NAICS: 524210)

Additional Information

Insurance Services, Insurance Agent, Insurance Agency, Auto Insurance, Life Insurance, Health insurance, Life and Fire Insurance, Boat insurance, Atv, motorcycle insurance, annuity, Windstorm

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.