Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Professional Management & Association Service, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforProfessional Management & Association Service, Inc.

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/27/2011

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Professional Management & Association Service offers property management and related services.

    Business Details

    Location of This Business
    12905 SW 132nd St STE 5, Miami, FL 33186-6293
    BBB File Opened:
    4/6/2011
    Years in Business:
    14
    Business Started:
    6/17/2010
    Business Incorporated:
    11/25/2009
    Accredited Since:
    5/27/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Mr. Pedro Carrillo, President

    Customer Contact

    • Mr. Pedro Carrillo, President
    • Mrs. Yarce Trinidad, Vice President
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alex T

    1 star

    05/08/2024

    Have had the same complaint since 2018 about the trees in ************ (*****, **), but the office won't acknowledge or even answer emails now. They've just raised the *** costs and will not acknowledge the residents. The pool has been closed for almost a year due to violations. We are located in ***** and the children (or adults) are not able to use the pool. Security is nowhere to be found on the premises. The staff at the office is short and rude. Not sure what the answer is for this place. ***** whom is part of the association on the resident's side also is not helpful and rude as well.We're pretty peaceful and law abiding residents, but we are (amongst other members of the community) frustrated about not getting answers to our problems, which aren't many.Trees are and have been an issue in our community, security is an issue, pool is now an issue and most of all, the administration is the biggest issue. We just want to live in peace in a nice, quiet, clean place. Would give 0 stars if that was possibility. Very sad to not have a reliable administration to solve these minor issues. As residents we are forced to pay a lot of pocket as our monthly *** payments go awry. We just want some solutions and sadly are stuck in a circle of non-responsive, rude, unavailable administration stafff at Professional Management & Association Service.

    Professional Management & Association Service, Inc. Response

    05/09/2024

    Arbor Courts is full of large trees which are trimmed annually as part of the maintenance. At times root pruning is done as well as needed to prevent sidewalk damage. The trees are addressed as needed an in order of priority. The last tree trimming was completed last year. The Hoa Fees were increased last year to cover the increased insurance costs. This was explained in the Budget meeting last year in April 2023 and again this year just a few weeks ago. The insurance increase is out of our control. The pool is closed for repairs. The repairs were required by the County and ****************** of ******* The repairs cannot be done while the pool is open. The repairs require plans and permitting all which have been done already. Obtaining approval from both the ************* of ****** and the ************************** is challenging and takes time. Repairs should be finished soon and the pool is expected to reopen later this month. Please contact the office via email to report issues with the security so we can address them. The best email to send your concerns to is **********************. 

    Local BBB

    BBB Serving Southeast Florida & the Caribbean

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.