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          ICAN Benefit Group, LLC has 1 locations, listed below.

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            Business ProfileforICAN Benefit Group, LLC

            Insurance Companies

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            11/7/2006
            Years in Business:
            19
            Business Started:
            9/27/2004
            Business Incorporated:
            4/4/2005
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 201247634 for this business, issued by Palm Beach Tax Collector

            These agencies may include:

            Palm Beach Tax Collector

            PO Box 3715, 301 N. Oliver Ave, 3rd Flr

            West Palm Beach FL 33402

            (561) 355-2264

            https://www.co.palm-beach.fl.us

            Type of Entity:
            Limited Liability Company (LLC)
            Contact Information

            Principal

            • Mr. Stephen Tucker, CEO

            Customer Contact

            • Mr. Stephen Tucker, CEO
            • Judy Weeden, Paralegal
            Additional Contact Information

            Email Addresses

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/11/2022

            Complaint Type:
            Billing/Collection Issues
            Status:
            Unanswered
            In 2017 I was applying for health insurance through the marketplace a the end of enrolling for health insurance they asked me if i was interested in hearing about affordable life insurance. Upon agreeing to hear about life insurance i was then transferred to a ICAN Benefit Group i ended up signing up for coverage as I am in 60's and I wanted to obtain life insurance for my family. The payments were $50.95 which they started debiting immediately and this continued for 5 years with no issues. In November of 2021 I noticed that the payments for Dec 2021, Jan 2022, Feb 2022 had not been taken from account. So I called ICAN on March 7,2022 to see why payments were no longer being debited as none of my account information had changed. A representative named ****** (he is the only person that ever answers the phone I think he is the only employee) answered and told me that my insurance had been cancelled and that they had sent me a ************** which I never received and I even asked for proof that such notices were sent and they could not provide proof of that. He also stated that they attempted to call me but could not call because my phone number was registered on the *** list. That is impossible because I have a small business and I have never placed my number on the *** list. The reason my "life insurance" was cancelled was because I never renewed my plan. In five years that this company was debiting $50.97 every month for 5 years i never had to renew. According to the "company" there is no resolution. I am out $3085.20 and don't think i ever really had life insurance. I googled the address for this company **************************************************************************** it comes back to a *** store in ********** and not a p.o box the actual store. I have never in 5 yrs spoken to anyone other than ******. So not a real address one person that always picks up the phone. I will obtain a lawyer and warn as many people as i can about this company.

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tay L

            12/28/2023

            Fraud 100%! A friend of mine had this for years. He recently tried to contact them and now all of a sudden the number doesnt work.

            Local BBB

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