This Business is not BBB Accredited
Dream Auto Transport
(786) 398-52399404 SW 125th Pl., Miami, FL 33186
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Scheduling of carrier for automobile shipping
Dream Auto Transport is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Dream Auto Transport's rating include:
- 8 complaints filed against business
- Failure to respond to 5 complaints filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Problems with Product / Service||6|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||8|
Customer Reviews Summary Read customer reviews
4 Customer Reviews Customer Reviews on Dream Auto Transport
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Contact InformationPrincipal: Attn: Customer Service Manager
Automobile Shipping Brokers, Auto Transporters & Drive-Away Companies
Products & Services
Scheduling auto shipper to assist clients
Hours of OperationMon: 09:00 AM to 07:00 PMTue: 09:00 AM to 07:00 PMWed: 09:00 AM to 07:00 PMThu: 09:00 AM to 07:00 PMFri: 09:00 AM to 07:00 PMSat: 11:00 AM to 03:00 PMSun: 11:00 AM to 01:30 PM
Refund and Exchange Policy
1. Should customer cancel 24 hours prior to the first available date of pick-up, the deposit is 100% refundable without acquiring any fees.
2. Customer acknowledges that the deposit is non-refundable during the processing time frame of 7 (seven) business days. If after 7 (seven) business days, a carrier has yet to be assigned through Central Dispatch, and/or contracted by any other means to transport the vehicle Customer has the option to cancel the order with a refundable deposit amount of 55% of the total deposit amount paid upon reservation.
3. Once a licensed and insured carrier is assigned through Central Dispatch and/or by any other means to transport the vehicle, the deposit is non-refundable and therefore becomes a cancellation fee.
4. If the vehicle(s) is not accessible to the carrier, and the customer is unwilling or unable to move the vehicle to a proper loading area, the deposit becomes non-refundable and therefore becomes the dry-run fee for the services of the carrier.