Business ProfileforUnited Reliable Auto Carriers Inc
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 3350 NW 2nd Ave #A28-105, Boca Raton, FL 33431
- BBB File Opened:
- 2/20/2013
- Years in Business:
- 11
- Business Started:
- 12/7/2012
- Business Incorporated:
- 11/8/2012
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Reliable United Auto Transport Inc
- Elite United Auto Transport & Logistics LLC
- Business Management
- Thomas Mattia, Vice President
- Mr. Michael Mattia, Vice President - Business Development
- Contact Information
Principal
- Thomas Mattia, Vice President
Customer Contact
- Thomas Mattia, Vice President
- Mr. Michael Mattia, Vice President - Business Development
- Additional Contact Information
Fax Numbers
- (754) 227-8969Primary Fax
- (754) 333-8909Other Fax
Phone Numbers
- (347) 391-3995Other Phone
- (631) 546-7055Other Phone
Email Addresses
- Primary
- (754) 227-8969
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Anthony H
04/29/2021
After going online to request a quote, the broker, ****, sent one via email for $750 and followed up with a phone call saying that I would get a call at time of pickup and would need to pay a deposit of $150. He never mentioned that this was an additional fee; rather, a deposit. I left the truck with my brother as we needed to head to Florida. I never got a call when the truck was getting picked up (and therefore, no deposit was requested). I did, however, get a call from the driver when he was in Florida requesting $800 which was $50 more than the agreed upon price. I called ****, the broker, to see why the driver was asking for more money and was told that I had to pay for the $800 and also an additional $150 for broker fees, which was never discussed. The quote email subject line said, "YOUR AUTO TRANSPORT WITH RELIABLE $750.00-COD-DOOR TO DOOR PLS CALL XXX- XXX-XXXX-OPEN 7 DAYS-7AM -10PM E.S.T -365 DAYS A YEAR - NY. & FL.OFFICE." The body of the email went into detail on how the brokerage worked in order to procure a driver. Having worked in logistics, I knew the process and read the details thoroughly.
We never received a contract, phone calls, or other emails regarding this load. The only agreement is the emailed quote. We are seeking legal counsel and will also be contacting the FL DOT. As of now, we still have not received my step-dad's truck. These people are ******* and we plan on following this through to stop this illegal practice
BEWARE of this company... It is using deceptive practices.
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