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Find a Location

Maaco Auto Painting & Body Works has 1 locations, listed below.

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    Business ProfileforMaaco Auto Painting & Body Works

    Auto Body Repair and Painting

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    12250 SW 117th Court, Miami, FL 33186
    BBB File Opened:
    2/15/2000
    Alternate Business Name
    • Maaco Paint and Body Shop
    Business Management
    • Louis Torres, Owner
    Contact Information

    Principal

    • Louis Torres, Owner

    Customer Contact

    • Louis Torres, Owner
    Additional Contact Information

    Fax Numbers

    • (305) 233-3899
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/10/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    This company has cause more stress than relief. I have contacted the front desk several times about a repaint for a job done by a non professional. I went back one time and found a wrist band from a club inside my car. On top of that 1 week from dropping off my car and it was not ready. I went on the date as promised for pick up since there was no communication of delays. My car was not ready and they never rescheduled again. They guarantee the work but when you try to reschedule they play with your time as if you don't need your vehicle for work. The paint they said wouldn't come off is certainly coming off! You can see patches of glue from where they used it to bond parts. I had money inside for the homeless and it was stolen. Goes to show what type of business they're running. I do not want anything from this company except my money and for others to be informed so they don't go through a waste of time and money. My total cost for this mess was $1,800, I want a refund so that I can find a reputable auto shop.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Maria L.

    1 star

    05/12/2022

    I took my daughters Toyota Yaris for a paint job .When getting the estimate they asked if I wanted a couple of small dents to be fixed and I said Yes I agreed on the price $1570 .When my daughter picked up the car it was missing 2 rubber pieces that go on the roof alongside of both doors. I called and was told by **** to send a picture with the vin number He said he had to order the parts.He never called back After 2 weeks I called to see if they had the part .On that call the lady that to the call said she would I relay the message but that I should cal their corporate number and she gave me the number The corporate said I will speak with **** and call you back An hour later she calls and says **** says those rubber pieces are not covered by them because it’s wear and tear of the car and they will work with you but you have to pay.When we took the car there was nothing wrong with those rubber pieces If they knew they had to remove the rubbers why didn’t they include it in the estimate ? We were told the job would take 2 weeks and it was 3 and the answer of wear and tear is unacceptable to me . Very sorry to have taken the car there and paid $ 1570 By the way I was surprised they only accept cashiers check or cash .No credit cards .I complied with their terms but they didn’t do the right thing by me Maria

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