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Find a Location

Central Air Conditioning, Inc. has 1 locations, listed below.

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    Business ProfileforCentral Air Conditioning, Inc.

    Air Conditioning Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/28/2011

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Central Air Conditioning provides air conditioning, major appliance, plumbing, and electrical services.

    Business Details

    Location of This Business
    282 SW 12th Ave, Deerfield Beach, FL 33442-3104
    BBB File Opened:
    4/5/1996
    Years in Business:
    39
    Business Started:
    11/21/1984
    Business Incorporated:
    12/10/1986
    Accredited Since:
    1/28/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • CAC Air conditioning
    Contact Information

    Principal

    • Lisa Schwarz

    Customer Contact

    • Mr. Rick Sabarese, President/Owner
    • Lisa Schwarz
    Additional Contact Information

    Fax Numbers

    • (954) 426-6332
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Service contract for appliances, air, electrical and plumbing 11/23/22 to 11/22/23 Called for service June 16th to have a cartridge replaced in shower faucet, which he did. At the door as he was leaving, he mumbled he was able to give me a little more water pressure, When I went to use the shower the pressure was way too strong and the water cooled quickly A handyman in my neighborhood suggested that the water saver in my shower head might have been removed. Called CAC explained the problem-they sent the person again. He had no explanation and assured me he only changed the cartridge, I had no choice but to call in the handyman and of course he found the water saver had been removed. I then had to call **** Appliance, get a replacement and have it put on for me. Contacted CAC , explained what happened and said I wanted to cancel the remainder of the contract and get a refund for the unused portion. Not only weren't they apologetic but they were extremely rude and stated that since I used the contract I couldn't get a refund for the unused portion. Unfortunately using their contract actually caused me a problem. Not only did he remove the water saver without telling me but then lied about it.I wrote a letter to the company (************************* and ***********************) but never received an answer
    Read More

    Customer Reviews

    13 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rick A

    1 star

    11/21/2023

    I am very disappointed in CAC. No service is perfect but CAC in the last year has taken the practice of disrespecting customers. Everybody knows that is not easy to be 8 to 1 waiting for a repair man to come but we manage to accommodate but they now call you 8:15 to cancel every time. I decided to gave them another chance but this is the 4th time they do it.They also keep saying that the parts to the appliances are not available in the market so they cant fix it but replacement is also not possible. In other words the service is useless.. I do not recommend at all.

    Central Air Conditioning, Inc. Response

    11/22/2023

    We regret to hear your disappointment.  We will gladly look further into this complaint directly with more information; the name provided does not give us records.  Our appointments are scheduled with a 2 hour window on a 1st come, 1st serve basis.  Unfortunately there are times when technicians are out unexpectedly and that creates rescheduling.  Repair/ replacement is based upon the agreement terms.  Customer relations is a priority to us.

    Local BBB

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