Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Bartlett Homes and Roofing, LLC has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bartlett Homes and Roofing, LLC

      370 N Mitchell St Boise, ID 83704-0666

      BBB Accredited Business
    • Bartlett Roofing

      1935 E Vine St Ste 240 Murray, UT 84121-6558

      BBB Accredited Business
    • Bartlett Homes and Roofing, LLC

      10407 W Salmonberry Rd Cheney, WA 99004-7802

      BBB Accredited Business
    • Bartlett Homes and Roofing, LLC

      12409 E Mirabeau Pkwy Ste 300 City of Spokane Valley, WA 99216-5056

      BBB Accredited Business

    Business ProfileforBartlett Homes and Roofing, LLC

    Roofing Contractors
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    3.35/5stars

    Average of 40 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/6/2015

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Bartlett Homes & Roofing, LLC, offers roof restoration and repair.

    Products & Services

    Roofing Contractors

    Business Details

    This is a multi-location business.

    Find a Location

    Bartlett Homes and Roofing, LLC has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bartlett Homes and Roofing, LLC

        370 N Mitchell St Boise, ID 83704-0666

        BBB Accredited Business
      • Bartlett Roofing

        1935 E Vine St Ste 240 Murray, UT 84121-6558

        BBB Accredited Business
      • Bartlett Homes and Roofing, LLC

        10407 W Salmonberry Rd Cheney, WA 99004-7802

        BBB Accredited Business
      • Bartlett Homes and Roofing, LLC

        12409 E Mirabeau Pkwy Ste 300 City of Spokane Valley, WA 99216-5056

        BBB Accredited Business
      Headquarters
      370 N Mitchell St, Boise, ID 83704-0666
      BBB File Opened:
      12/3/2014
      Years in Business:
      9
      Business Started:
      12/18/2014
      Date of New Ownership:
      3/3/2015
      Business Incorporated:
      3/3/2015
      Accredited Since:
      1/6/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      • ID - RCE-40938
        UT - 11405471-5501
        WA - BARTLHR793LC
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Douglas Marshall Bartlett, Owner
      • Mrs. Ashlyn Bartlett, Owner
      • Ms. Lindy Gleason, Accounts Payable Staff
      Contact Information

      Principal

      • Mr. Douglas Marshall Bartlett, Owner

      Customer Contact

      • Mr. Douglas Marshall Bartlett, Owner
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      40 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Donna S

      1 star

      08/23/2024

      I was approached while I was outside in my yard one of their so-called "sales representatives", **** ********, driving a white Tesla. I'm assuming he pulled over because he saw me outside, by myself, and an easy target (didn't have to knock on my door that has a clear "no soliciting sign"). He said he was in the neighborhood because of a recent hail storm we had, said he had talked to a few of my neighbors about roof damage they sustained and wanted to see if we had any damage from the storm. I told him we didn't, that our roof was just fine and thanked him as I was busy working on something. He persisted and asked me, "what type of roofing materials, 30 yr?" I said no, "50 yr. and we have a warranty, we're good, thank you". He then told me even with that kind of material I could have sustained damage, and the roof is now probably only good for 5 yrs. I told him thanks, but we were good again. He then told me he would leave me his card and placed it on my porch bench. As he left he had a smirk on his face and said "Have a nice day". I don't appreciate these kind of tactics and I think this is a very poor business practice. If the customer needs a new roof, they will search out and find a roofing company that works for them. Any company that hires door-to-door soliciting is struggling and trying any tactics to gain customers, definitely don't recommend. Zero stars if I could leave it, but had to pick at least one.

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.