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Find a Location

Dave's Glass & Tint, LLC has 1 locations, listed below.

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    Business ProfileforDave's Glass & Tint, LLC

    Window Glass
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/19/2021

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Dave's Glass & Tint offers windshield and window repair, replacement and tinting services.

    Products & Services

    Glass Repair, Window Tint

    Business Details

    Location of This Business
    2235 Garrett Way, Pocatello, ID 83201-6123
    BBB File Opened:
    8/1/2007
    Years in Business:
    16
    Business Started:
    8/1/2007
    Business Incorporated:
    6/26/2019
    Accredited Since:
    4/19/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    By Appt. Only
    T:
    By Appt. Only
    W:
    By Appt. Only
    Th:
    By Appt. Only
    F:
    By Appt. Only
    Sa:
    By Appt. Only
    Su:
    By Appt. Only
    Business Management
    • Mr. David D Cotter, Owner
    • Ms. Jarma L Cotter, Manager
    Contact Information

    Principal

    • Mr. David D Cotter, Owner
    • Ms. Jarma L Cotter, Manager

    Customer Contact

    • Mr. David D Cotter, Owner
    • Ms. Jarma L Cotter, Manager
    Additional Contact Information

    Fax Numbers

    • (208) 478-1911
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/29/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Dropped my truck off at ****'s Glass and Tint on the 20th. They had it for four working days. They were going to replace the windshield, the driver's door glass, and tint all the windows on the cab with ceramic tint. When I picked my truck up the door panels were not on the door. I was missing parts of my door panels. The weather stripping from the side window was sitting on my seat. There's scratches in the new tint they installed, lint between the tint and the glass. The tint cut too short. I talked to **** about the tint not matching on the windows. He told me he had to go with a different percentage on the back so they match due to the factory tint, which is understandable. What's not understandable is the color hue change. While talking with **** in the parking lot he said they put carbon tint on my back windows and back glass. The business ordered me the parts they lost on my door panel. When I went in to pick up the parts, I asked why I paid for ceramic tint when they installed carbon. ****** looked at my invoice and said I got ceramic tint. I informed her that I knew the invoice said that and I knew I paid for it, but it's not what I received. ****** told me **** must've misspoken. I went to another tint shop in town and asked them to tell me what tint was on my truck. They were 100% certain the back glass and back windows, just like **** said, were carbon tint. They were also kind enough to explain how cheap the tint was that I paid a hefty premium for.Total amount paid was; $1,659.25. I have no problem paying for the glass they installed. But I'm going to have to pay a professional tint company to repair and replace the atrocious job ****'s Glass and Tint did to my truck. Invoices attached. I am seeking a refund of $884.00 for the paid services of tint.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ms M

    1 star

    08/02/2023

    Owner is short fused, confrontational to me, never been treated this way from an owner. Just because his employees did a s***** job don't take it out on your customers. After the 2nd time of fixing, still left with bad trim. Left anyways so not have to deal with **** again. I'd rather eat the cost.

    Local BBB

    BBB Great West + Pacific

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