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Find a Location

Instant Equity Auto, LLC has 1 locations, listed below.

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    Business ProfileforInstant Equity Auto, LLC

    Used Car Dealers

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company provides high-quality pre-owned vehicles. 

    Business Details

    Location of This Business
    10221 W Fairview Ave, Boise, ID 83704-8012
    BBB File Opened:
    5/5/2003
    Years in Business:
    21
    Business Started:
    2/7/2003
    Business Incorporated:
    3/1/2003
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    7
    Business Management
    • Mr. Eddy Christensen, Owner
    Contact Information

    Principal

    • Mr. Eddy Christensen, Owner

    Customer Contact

    • Mr. Eddy Christensen, Owner

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/30/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Instant equity auto in ***** is full of s*** I bought my car 2 weeks ago from ********************* and he assured me and my family that my car was safe and in good condition. He bought the car way over priced for what me and my family originally wanted to pay for. For the price that we paid for a 2017 ****** Altima its disgusting how rude and unapologetic that night he salesman and the Owner *************************** at Instant Equity Auto. The cars transmission went out barely two weeks after buying the car while I was driving 50 mph on the freeway, scared for my life that I would get into an accident and die. I was stuck in a parking lot for over three while I waited for ****** to come and take a look at the car to tell me weather or not the issue I was hearing was real. I did not need him to come diagnose my car just to have me call the tow truck anyways. I needed them to own up to their mistakes if selling me a bad car and treating me like I was just making up issues. I paid $85 to tow the car to their shop and both me and my dad told them to not have it touched by anyone because he was already getting in a plane to come help me. THIS SHOULD NEVER HAVE HAPPENED. My dad who lives in ****** and is a 6 hour plane ride to even get to me should not have to feel like his daughter new car is going to breakdown on her while she is driving home from the repair shop. We went to the dealership on Monday 8/29 and tried to talk it out with the salesmans to come to a responsible solution but instead all they did was low ball us, barely even gave us an reassurance and the owner couldnt even come out of his office to make things right. THIS IS HORRIBLE AND HONESTLY DISGUSTING MEN WHO WORK THERE AND CLAIM THEY ARE A FAMILY ORIENTED BUSINESS. They tried to cut us $3,000 to buy back the car. We took my car to another shop to get fixed and the owner tried calling the shop to get the car back so they can fixed, said horrible things to my father after we informed him to not contact us.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Preston W

    5 stars

    12/28/2022

    I want to thank ******************************* and his staff for the amazing service they always provide when I visit their store. I highly recommend Instant Equity Auto to anyone who is looking for a preowned vehicle. They truly care that their customers are 100% satisfied and their service is second to none! Thank you again ****!

    Local BBB

    BBB Great West + Pacific

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