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San Diego, Orange and Imperial Counties

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BBB Accredited Business since

Window Factory

Phone: (858) 689-9737 View Additional Phone Numbers 7550 Miramar Rd, San Diego, CA 92126 http://www.windowfactory.com

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Description

This company offers custom vinyl framed replacement windows using factory trained installers.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Window Factory meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Window Factory include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 3 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Window Factory
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: March 03, 1998 Business started: 04/08/1997 in CA Business under new ownership as of: 09/01/2012 Business incorporated: 04/08/1997 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Drive, Sacramento CA 95827
http://www.cslb.ca.gov
Phone Number: (800) 321-2752
The license number is 983265.

Type of Entity

Corporation

Business Management
Mr. Dan Jaoudi, President Mr. John Jedynak, General Manager
Contact Information
Principal: Mr. Dan Jaoudi, President
Customer Contact: Mr. John Jedynak, General Manager
Number of Employees

15

Business Category

Windows - Vinyl Doors - Vinyl Doors - Repair Home Improvements Construction & Remodeling Services Windows - Installation & Service Doors Windows Doors - Patio Doors - Installation Windows & Doors - Installation & Service Windows - Wood

Products & Services

Window Factory offers the following product(s): Windows, Patio Doors, Solatube, Elizabeth Shutters, Pet Doors

Alternate Business Names
All American Home Improvements Inc Factory Remodeling Oasis Glass Inc The Window Factory Inc
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Industry Tips
Contractors Locksmiths-Spanish
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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