BBB Business Review

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BBB Accredited Business since

SelfHelpWorks.com Inc

Phone: (619) 296-6001 Fax: (619) 296-1048 2970 5th Ave #320, San Diego, CA 92103 http://www.myselfhelpworks.com View Additional Web Addresses


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Description

This company offers online video-based training/coaching courses for a variety of health-related areas such as smoking cessation, weight management, alcohol management, exercise/fitness, stress management and diabetes management.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that SelfHelpWorks.com Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for SelfHelpWorks.com Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on SelfHelpWorks.com Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 18, 2008 Business started: 09/22/1999 in CA Business started locally: 09/22/1999 Business incorporated 09/22/1999 in CA
Type of Entity

Corporation

Business Management
Mr. Bryan Noar, VP Marketing & General Manager Mr. Louis Ryan, CEO/President
Contact Information
Principal: Mr. Bryan Noar, VP Marketing & General Manager
Principal: Mr. Louis Ryan, CEO/President
Number of Employees

15

Business Category

Training Programs Health & Wellness Health & Diet Products - Retail Exercise & Physical Fitness Programs Health & Fitness Program Consultants Motivational & Self Improvement Training Smokers Information & Treatment

Products & Services

SelfHelpWorks.com Inc offers the following product(s): LivingEasy - Creating Calm & Resilience, LivingFit - Learning to Love Exercise, LivingFree - Breaking Tobacco Addiction, LivingLean - Ending Food Cravings, LivingSmart - Managing Alcohol Use, LivingWell - Managing Diabetes

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: Closed
Su: Closed
H: Closed
Method(s) of Payment
Credit cards.
Refund and Exchange Policy
Complete one of our coaching courses within 90 days of initial registration and if you are not completely satisfied with the results, contact us to ask for your money back. We will issue you a refund of all course fees paid. Fee paid for trial, if applicable, is non-refundable.
Alternate Business Names
Selfhelpworks Inc
Referral Assistance

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Federal Trade Commission 600 Pennsylvanis Avenue, NW, Washington DC 20580 http://www.ftc.gov

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.