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BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers assistance to war era veterans and surviving spouses in applying for the VA's Aid and Attendance benefit to help cover the cost of their long-term care at home, in an Assisted Living Community or Nursing Home.
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A BBB Accredited Business since
BBB has determined that American Veterans Aid meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for American Veterans Aid include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 6 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||6|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||59|
Type of Entity
Business ManagementMr. Glenn Pool, CEO Mr. Deron B Stokes, President Mrs. Jackie Stokes, Vice President Operations Ms. Joyce Navarro-Lucca, VP of Finance and Client Relations
Number of Employees
Senior Care Information and Resources Financial Consultants - No License Required Consultant - Planning