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Find a Location

Vital Saunas has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Vital Saunas

      9090 Kenamar Dr cuite c-1 San Diego, CA 92121-2565

      BBB Accredited Business
    • Vital Saunas

      PO Box 7462 Diberville, MS 39540-7401

    Business ProfileforVital Saunas

    Sauna Equipment
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.61/5stars

    Average of 18 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/10/2008

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers luxury infrared saunas sales.

    Business Details

    This is a multi-location business.

    Find a Location

    Vital Saunas has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Vital Saunas

        9090 Kenamar Dr cuite c-1 San Diego, CA 92121-2565

        BBB Accredited Business
      • Vital Saunas

        PO Box 7462 Diberville, MS 39540-7401

      Location of This Business
      9090 Kenamar Dr cuite c-1, San Diego, CA 92121-2565
      BBB File Opened:
      5/29/2008
      Years in Business:
      17
      Business Started:
      7/31/2007
      Business Incorporated:
      5/19/2010
      Accredited Since:
      6/10/2008
      Type of Entity:
      Corporation
      Number of Employees:
      12
      Alternate Business Name
      • Vital Saunas Corp
      • Vital Health Saunas
      Business Management
      • Mr. Gregory S Baumgartner, CEO
      • Ms. Miriam Chong, President
      • Mrs. Tonya Jenkins, Customer Service / Billing
      • Ms. Haley Holtorf, Secretary
      Contact Information

      Principal

      • Mr. Gregory S Baumgartner, CEO
      • Ms. Miriam Chong, President

      Customer Contact

      • Mr. Gregory S Baumgartner, CEO
      • Mrs. Tonya Jenkins, Customer Service / Billing
      Additional Contact Information

      Fax Numbers

      • (888) 646-2012
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      18 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ashley J

      5 stars

      07/22/2024

      I wish I could give this company 10 stars!! First, let me say their product is AMAZING!! We purchased the 2-person *****, and we love it! They do not disappoint with what they advertise on their website- low EMF, high quality sauna! Purchasing/receiving the sauna was a breeze- it arrived quickly with no issues upon delivery. It was SO easy to assemble, and it is exceptionally well made, not to mention aesthetically pleasing. The sauna checked all of our boxes of what we were looking for, and it did not disappoint! You can tell the care that was put into designing the sauna! I looked at saunas for 3 months- researching several companies. Each company fell short on at least 1 of my requirements; or it was an additional charge for each qualification I was looking for. Each time I would go to make my purchase, I just couldn't do it- something felt like it was missing. When I found Vital Saunas, I was blown away that each "upgrade" I wanted was just part of their standard sauna- talk about quality! Then, I called, and this is hands down what sold me. The customer service was amazing! I talked with Rechele, and she was so knowledgable, answered all my questions, went above and beyond. I made my purchase THAT DAY, after months of looking, researching, and still not feeling confident to make a purchase; one phone call to Vital Saunas, and I knew it was everything we were looking for. Since then, the sauna has been LIFE CHANGING!! We love it! It operates amazing! We had one small issue- user error (on my part), but again, when I called, I talked to *****, and she went above and beyond to help me figure out what was happening- she went as far as to consult the tech team and reach back out to me, and it was resolved that day! I cannot say enough good things about the customer service at ******************** and their overall product! I tell anyone I can looking for a sauna about Vital Saunas! You will not be disappointed- BUY THEIR SAUNA!

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