Business ProfileforLa Mesa RV Centers Inc

I purchased a brand new recreational vehicle Fifth Wheel Make Heartland, Model Bighorn from ******* on May 5th, 2022. Immediately upon delivery to my property, it was not working properly. All of the issues were reported and the business tried to blame it on user error at first and then repaired some of them. It was also discovered that the vehicle was altered with in the underbelly as the bottom was cut open and resealed but they claimed they sold me a brand new vehicle which is deceitful. I don't feel safe to accept their word for repairs because as brand new it had electrical wires crossed, battery almost exploded and it is not safe for myself or any other future buyer. Within 6-8 months, there were so many more major issues such as roof leaking, hydraulics malfunction, plumbing falling apart and flooding the underbelly that it had to be delivered to *************** in **************** (March 4th, 2023). They have not been able to properly repair it since then. Therefore, I have not had the ** in my possession since then which is over a year and a half. I am paying for the loan for something I don't have. When they reached out in November 2023 advising, they completed partial repairs, I requested to bring the vehicle to its brand new condition as it was purchased. They have since not been able to do so or responded to my request. I asked for a refund however they have declined. It is unacceptable for a business to sell a brand new products that they continuously advertise as something great to buy to consumers when it is completely false. I have a lot of files of evidence and now its September 2024 and I still don't have the vehicle, I have no clue what condition it is in as the staff completely ignored my request and does not communicate. This is absolutely outrageous that a business is treating a consumer like this, and basically took my money for completely broken vehicle that I don't even have. BUYER BEWARE!