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BBB Accredited Business since
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This company offers pet supplies for sale.
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A BBB Accredited Business since
BBB has determined that PetGlad LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for PetGlad LLC include:
- Advertising issues found by BBB
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 6 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||6|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Joseph Avery, Founder
Number of Employees
Pet Supplies & Foods - Retail
Products & Services
PetGlad LLC sells the following brand(s): 9 Lives, Acana, Against the Grain, Alpo, Artemis, AvoDerm, Beneful, Blue Buffalo, By Nature, California Natural, Canidae, Canine Caviar, Castor & Pollux, Cesar, Chicken Soup, Diamond, Dogswell, Dr. Harvey's, Dr. Tim's, Eagle Pack, Earthborn Holistic, Eukanuba, Evangers, EVO, go!, Great Life, Hill's Science Diet, Horizon, IAMS, Natural Balance, Natural Planet, Nature's Recipe, Nature's Variety, Nutri Source, Nutro, Orijen, Party Animal, Pedrigree, Pro Plan, Purina, Royal Canin, Taste of the Wild, Wellness, Weruva, Zignature
PetGlad LLC offers the following product(s): Cat Accessories, Cat Food, Cat Treats, Dog Accessories, Dog Food, Dog Treats
Method(s) of PaymentVisa, MasterCard, Discover
Refund and Exchange PolicyYou have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.