Customer ReviewsforPreferred Kitchen & Bath Inc

Our custom built house just hit the 50-year **** with little to no updates on the bathrooms. I was looking for someone daring and adventurous that was willing to take on a project much bigger than most. I wanted walls moved, bedrooms extended, the laundry room moved, and the closet and the bathroom to flip places. I had looked high and low for just such a person, presenting to them a picture of my ideal bathroom that I had found on the Preferred Kitchen and Bath (***) website. I didnt even think to call the *** because they are down in South Orange County and I live in North Orange County. After about 10 failed attempts to align my vision of the project with other contractors, I got desperate and called ***, hoping and praying that the designer whod done the bathroom I wanted would travel a bit. I was pleasantly surprised to find out that the designer, ***, of the bathroom that I really loved, lived close to my home and was willing to come have a look. The second *** looked at the job I could seriously see the wheels spinning inside her head, not to mention the excitement she expressed at the challenge of the job. It was exactly what I was looking for but more money. Im here to tell you, it was worth every *****. I had told *** that I hoped that Id look back and say, I cant believe that is all it cost. *** replied with a very confident, You will! AND SHE WAS RIGHT!!!! The work they did was just amazing. *** is so organized that the job is done very efficiently. There was only one day that no one came to the house to work over the two months that the project took to accomplish. And the workers were very respectful of our property, if something got damaged they repaired it immediately, they didnt leave their trash laying around, and the quality of the work they did is impeccable. This in addition to the quality of the products they installed and the details that they took care of is what makes me feel like I couldnt have asked for a better crew.

Several years ago we used Julie and Preferred Kitchen and Bath to completely redo our very outdated kitchen. Without changing the overall floor plan Julie and her team made a few subtle rearrangements of appliances and installed custom cabinets which transformed the kitchen into a beautiful fully functioning space and a gorgeous focal point in our home. The final outcome was incredible. So, with no hesitation, in late 2020 we contacted Julie and Preferred Kitchen to remodel our three bathrooms, with Master and Guest bathrooms upstairs and a Guest downstairs. With Julie's excellent design ideas and recommendations we chose and ordered all of the fixtures, sinks, tile, flooring, shower doors, toilets, etc. in the latter part of 2020 well ahead of the actual remodel start date of January 2021. We decided to eliminate the bathtubs and have only showers. Julie designed several features such as a Pony wall in the upstairs Guest bathroom and replaced the door separating the vanity and the shower/toilet areas with a pocket (hidden sliding) door in the Master bathroom. These modifications made the bathrooms look more open, elegant, and inviting. All three showers have raised shower heads, niches, seats, and full length dual movement clear glass doors which make every bathroom look much more spacious. Julie, Suzy, and Jose, along with various master craftsmen, and subcontractors were extremely professional, showed respect when entering our home, always on time, courteous, cleaned up everyday, and completed all three bathrooms within a day or two of the projected schedule. Every team member in the company seems to follow a work philosophy which states “there are never any problems, only solutions !” This philosophy was very evident as we moved along with the remodel. At times we decided we needed another canned light here, an additional outlet there, or change the position of the shower head height, etc. Every request was taken care of without issue. That is truly customer service at its finest. With all three bathrooms completed we could not be happier. What were once ‘cookie-cutter” bathrooms are now beautiful spa-like environments. Julie is an amazing designer and her team is top notch.. When we have any new remodeling projects we will call Julie and her team without hesitation. So thank you all at Preferred Kitchen and Bath for adding incredible beauty and functionality to our home. John and Beckie