Business ProfileforLPL Financial

My father, a retired priest in his 80s apparently invested money with *********************** with LPL Financial. she put him in a real estate investment trust that was completely illiquid and could not be liquidated or sold. It also paid her what I understand to be very high fees. She had not been in touch with him for some years about his investments or how she was directing them, although she was continuing to collect very high fees for managing his investments. Once he passed away, LPL made it extremely difficult to liquidate the cash funds, requiring us to navigate a red-tape maze and then disregarding my explicit instructions about liquidating the funds and sending them to me for distribution. They instead opened three new accounts for us, trying to get us to continue investing with LPL Financial. When we refused, they finally sent us the funds. This process took months and months.The **** fund was still in place, and we tried for more months to get them to liquidate that. They resisted all our efforts, and I finally took a break from the full-time job that was LPL Financial. I continued to receive statements on the **** account. In September of 2023, we again tried to get them to liquidate the **** account. They resisted again, claiming that it was a lost account in their system. They could not explain how they had all the estate documents and continued to send me regular statements but had lost the account.It is now March of 2023. They still have not liquidated the **** despite our having filled out all the forms over and over again. The **** apparently has a quarterly redemption cycle, and we have missed 3 redemption cycles due to their internal paperwork requirements. The **** has lost nearly $10,000 in value in that time. They cannot explain why they are incapable of smoothly navigating their own internal processes and sending in the redemption request in a timely manner.