BBB Business Review

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BBB Accredited Business since

At Home Nursing Care

Phone: (760) 634-8000 Fax: (760) 634-8001 View Additional Phone Numbers 171 Saxony Rd #104, Encinitas, CA 92024 http://www.athomenursingcare.com View Additional Web Addresses



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Description

This company offers non-medical caregivers and medical skilled nurses in the home for those experiencing a loss of independence due to age or health related factors. Hourly and live-in care is available, as well as case management by a nurse or case manager.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that At Home Nursing Care meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for At Home Nursing Care include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on At Home Nursing Care
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 19, 2011 Business started: 04/23/2010 in CA Business started locally: 04/23/2010 Business incorporated 04/23/2010 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

California Department of Public Health
PO Box 997377, MS 7405, Sacramento CA 95899
http://www.cdph.ca.gov/certlic/Pages/default.aspx
Phone Number: (916) 449-5671
MedWasteInfo@cdph.ca.gov
The number is 630014004.

Type of Entity

Corporation

Business Management
Ms. Lauren Reynolds, President Mr. Chelsea Kennedy, Case Manager
Contact Information
Principal: Ms. Lauren Reynolds, President
Number of Employees

75

Business Category

In-Home Care Caregivers Resources Senior Home Care Home Health Services Personal Services Elderly/Senior Specialty Services

Method(s) of Payment
Credit cards. Long Term Care Insurance. Private Pay
Alternate Business Names
At Home Care Solution Inc
BBB Program Participation

BBB Yellow Pages

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.