BBB Business Review

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BBB Accredited Business since

Heritage Senior Care Inc

Phone: (800) 562-2734 Fax: (760) 720-7744 View Additional Phone Numbers 2755 Jefferson St #101, Carlsbad, CA 92008 http://www.heritageseniorcare.com



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Description

This company offers non medical in home care for seniors.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Heritage Senior Care Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Heritage Senior Care Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Heritage Senior Care Inc
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: April 27, 1995 Business started: 03/25/1986 in CA Business incorporated 02/28/2001 in CA
Type of Entity

Corporation

Business Management
Ms. Roni Mayben, President Mrs. Charo Gold, Sales & Marketing
Contact Information
Principal: Ms. Roni Mayben, President
Number of Employees

120

Business Category

Home Health Services Nursing Homes Retirement & Life Care Communities & Homes Senior Citizens Service Organization Shopping Service - Personal Social Workers Occupational Health - Nursing Services Personal Services Elderly/Senior Specialty Services Health Care - Placement Health Care - Staffing In-Home Care Caregivers Resources Senior Home Care Senior Housing/Living Senior Care Information and Resources Day Care - Adults Employment Contractors - Temporary Help

Alternate Business Names
Heritage Care Heritage Home Care Services
BBB Program Participation

BBB Yellow Pages

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.