Business ProfileforJerome's Furniture Warehouse

The purchase date was 2/24/2024 with a delivery date of 3/2/2024. I notified them 3/31/2024 about several issues with the furniture which has a one year warrantee. The love seat fabric is already threadbare. A few days later I got a call from "*****" and she was suppose to follow up with me 2 days later. No response. After several more attempts (all via their text messaging, which I have), i eventually got a call (after they had made appointments for calls and they did not) I spoke with "******" who had me send photos of the issues, ***** you that at this point, the patio set (two of them) have both started to unravel and become useless. I was told that I would get a call back from management the following day (yesterday) with a resolution. No call. I told the *** that I was ready to put all the furniture on the law n with a sign "Free" as this is total garbage and I will take the loss.I think that this company is defrauding customers with guarantees with "American Made" home furnishing, but if you turn them over, they are clearly made in ***** and Made in *****.What ever happened to telling the truth. If it is cheaply made, then its cheaply made, don't say its quality if it is not.