Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Arbonne International LLC has 52 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforArbonne International LLC

    Skin Care
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    2.56/5stars

    Average of 25 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/31/1989

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers botanically based personal care and nutrition products

    Products & Services

    Makeup Collection, plant-powered Nutrition, Skin Care

    Business Details

    This is a multi-location business.

    Find a Location

    Arbonne International LLC has 52 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      9400 Jeronimo Rd, Irvine, CA 92618-1907
      Years in Business:
      39
      Business Started:
      6/18/1984
      Business Incorporated:
      5/26/2006
      Accredited Since:
      3/31/1989
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Ms. Jacintha Parker, Sr. Director, Business Ethics & Sustainability Team
      • Ms. Donna Finegan, Legal Operations
      • Ms. Stacy Jurgenson, Associate
      • Mr. Tyler Whitehead, CEO
      • Ms. Gina Vescovi, Case Manager, Business Ethics & Sustainability Team
      Contact Information

      Principal

      • Mr. Tyler Whitehead, CEO

      Customer Contact

      • Ms. Jacintha Parker, Sr. Director, Business Ethics & Sustainability Team
      • Ms. Gina Vescovi, Case Manager, Business Ethics & Sustainability Team
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      19 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/26/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      Im not happy with the arbonne as I know its a pyramid scheme and theres lead in their products not advised to take per my doctor. Felt very pushed too try and buy and also to become consultant!
      Read More

      Customer Reviews

      25 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mary J

      3 stars

      01/27/2024

      Products are good,Customer service a bit difficult to understand sometimes,Don't like that although some of us are independent consultants and therefore get a discount on the products, we still end up having to pay taxes on the original prices.Also, a while back had to return something I wasn't satisfied with and had to pay shipping!

      Arbonne International LLC Response

      02/07/2024

      **************, we made an attempt to reach out to you on January 31, ****, to address your concerns; however, we did not hear back from you. Arbonne is required to charge sales tax on all purchases made by Independent Consultants, Preferred Clients, and Clients, and remit the taxes to local agencies pursuant to applicable law. Independent Consultants are charged tax on the full SRP (Suggested Retail Price) of products purchased under their own Arbonne ID, regardless of whether the ** intends to resell the product or not. Arbonne is not permitted to consider Independent Consultant intent or whether the product was resold when the product was purchased under an **s own ID. ******************** welcomes the opportunity to address your concerns; at your convenience, please contact us at *******************************

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.