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BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers automobile finance services.
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A BBB Accredited Business since
BBB has determined that Gateway One Lending & Finance LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Gateway One Lending & Finance LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 74 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||39|
|Total Closed Complaints||74|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Brian MacInnis, CEO Mr. Paul Choi, General Counsel Ms. Christine Colfax, Compliance Specialist Mr. Marty Crowley, Chief Information Officer Mr. Andrew Sturm, Executive Vice President, Loan Servicing Mr. Charles Tocker, Vice President, Audit
Number of Employees
Consumer Finance & Loan Companies
The following Government Agency(s) or Association(s) may be able to provide you additional information:
Department of Business Oversight (DBO) 7575 Metropolitan Dr #108, San Diego CA 92108 Phone Number: (866) 275-2677 Fax Number: (619) 682-7217 http://www.dbo.ca.gov/