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Find a Location

House of Imports Mercedes-Benz has 1 locations, listed below.

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    Business ProfileforHouse of Imports Mercedes-Benz

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers auto sales services.

    Business Details

    Location of This Business
    6862 Auto Center Dr, Buena Park, CA 90621
    Years in Business:
    67
    Business Started:
    7/27/1956
    Business Incorporated:
    8/23/1967
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Luxurynation.com
    • House of Imports Inc
    • Mercedes-Benz House of Imports
    Business Management
    • Mr. Ray Beshoff, Owner
    • Mr. George Athan III, Owner
    Contact Information

    Principal

    • Mr. Ray Beshoff, Owner

    Customer Contact

    • Mr. Ray Beshoff, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/15/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    I traded in my old car for a new Benz last year 2022.For the last few months I have been receiving tickets and other code violations in the mail with my old cars information. I have contacted the **** Code enforcement. And the Benz dealer in ********** for further assistance. The *** and Code Enforcement both relayed the same information to me: the dealership never completed the necessary paperwork to complete the transfer of ownership to the dealership. Today, 8/14/23 I went to the dealership one more time to get this resolved as I recently received a notice stating the code enforcement will be taking all the tickets and violations on my old car (that I sold to the Benz dealership) to collections. This will ruin my credit as I am hoping to purchase a home next year. I am very stressed and just want the ownership paperwork to be updated- as they should of done a year ago. *****************, General Manager lied and said the *** never processed the paperwork. I went to the *** after to confirm and they never received any ownership change paperwork from the Benz dealership. I am also a senior and am worried they will do this to other seniors. I have needed to take time off work and have been losing sleep over this problem. I only asked for them to complete transfer of ownership to the dealership - as I sold my car to the dealership. I expected this to be taken care of properly as I thought this was a reputable business. After a year of receiving tickets and other code violations - it is clear they are not planning to complete the needed paperwork to transfer the vehicle to them- but still allow someone to drive around and get tickets , etc.All I want is for them to finish the vehicle registration transfer paperwork- that should have been completed over a year ago. They have failed to do a basic part of their job.

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Will K

    1 star

    03/12/2022

    Payed in full for the Certified preowned vehicle. More than 90 days have passed and still no title and sticker. Avoid. I'm going to file complaint everywhere. DMV, State Attorney General, etc.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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