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Find a Location

A Plus Appliance Repair has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforA Plus Appliance Repair

    Major Appliance Services

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers major appliance repair services.

    Business Details

    Location of This Business
    603 Seagaze Dr #245, Oceanside, CA 92054
    BBB File Opened:
    5/27/2011
    Years in Business:
    15
    Business Started:
    9/11/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Thomas E Gardner, Owner
    • Mrs. Sharon Gardner, Customer Service Representative
    Contact Information

    Principal

    • Mr. Thomas E Gardner, Owner
    • Mrs. Sharon Gardner, Customer Service Representative

    Customer Contact

    • Mrs. Sharon Gardner, Customer Service Representative
    Additional Contact Information

    Fax Numbers

    • (760) 859-3915
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/17/2021

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    A plus came to my home, mandated by my home insurance company in June to fix my broken Washer. They could not replicate the issue right away and said they would follow up. When I called back they had closed the work order. I managed to get the insurance to ask them to come back on 8/23 when *** showed up and said the motherboard was defect and they would order a spare part. Its been over 3 weeks and I did not hear from A plus, they do not answer my calls or call back after I leave a voicemail. There are multiple complaints about their practices on their ****** account, this seems to be a pattern of theirs. Just showing up when the insurance pays them to and them dropping the ball, leaving customers in the dark. So unprofessional.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Angela C

    1 star

    09/11/2023

    Terrible and STAY AWAY FROM THEM, ****** is a liar and *** is just as bad. They should not be in business. Reported them to my Home Warranty to have them removed from the list. ****** reviews are absolutely terrible and the worse possible. I wish I knew before the warranty assigned them to me. Mine is a long story, *** took a part to get fixed and 2 months later i still don't have my part back. He took my metal ventilation ****** to my down draft oven to get fixed and I still don't have it. When I called, he yelled at me told I should have not purchased a house with a broken oven and said he tossed my part and hangs up on me. This company is a disgrace, if you ****** them, they have 1 star review and the worst reviews I have ever read, what happened to me has happened to many other customers out there and they should be put out of business. They are scammers and liars!I called today 9/11/23 and I still don't have my part back, ****** has one excuse after another and another liar. They should be put out of business; how can they still be in business I don't understand. Stay away! They don't even deserve a 1 star.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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