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BBB Accredited Business sinceAdditional Locations
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers pens and other accessories.
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A BBB Accredited Business since
BBB has determined that National Pen Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for National Pen Company include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 35 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||19|
|Total Closed Complaints||35|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||15|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Gregg Kornfeld, Executive Vice President, Sales Mr. Tom Liguori, President Mr. Rich Obrigowitch, Vice President, Controller Ms. Jennifer Smith, Sales & Service Trainer
Number of Employees