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BBB Business Review

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BBB Accredited Business since

Auto Collision Center

Phone: (805) 374-9445 View Additional Phone Numbers 299 E. Thousand Oaks Blvd., Thousand Oaks, CA 91360 http://theautocollisioncenter.com/


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Auto Collision Center is a licensed auto body repair shop and paint facility located in Thousand Oaks formed specifically to serve customers of the Silver Star Automotive Group.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Auto Collision Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Auto Collision Center include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Auto Collision Center
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 21, 1998 Business started: 01/01/1993 in CA Business started locally: 01/01/1993 Business incorporated 04/01/1993 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau of Automotive Repair
10949 North Maher Boulevard, Rancho Cordova CA 95670
http://www.bar.ca.gov/index.aspx
Phone Number: (866) 860-8509
BARMaster@dca.ca.gov
The number is 171100.

Type of Entity

Corporation

Business Management
Mr. Greg Lampert, President Ms. Melissa Chavez, Office Manager
Contact Information
Principal: Mr. Greg Lampert, President
Business Category

AUTO BODY REPAIR & PAINTING AUTO PAINTLESS DENT REPAIR

Alternate Business Names
The Auto Collision Center The Collision Center
Industry Tips
Auto Repair Tips
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.