Business ProfileforSolatube Home
Current Alerts For This Business
On October 27, 2008, the BBB contacted Brighter Concepts Inc regarding the use of various claims advertising the effectiveness of their daylighting system. The product manufacturer, Solatube International Inc, responded by providing the BBB with information regarding the challenged claims.
The BBB challenged the following “Claimed Results”, which appears on the company’s website:
“It is actually good for you. It has been shown in several prominent studies that increasing daily exposure to natural light can enhance mental and physical well-being, boost concentration and energy levels and a variety of other unexpected perks.”
Solatube International Inc provided studies by the Heschong Mahone Group, which was conducted to study the affects of daylight on student performance. Their 1999 study showed a significant increase in test scores for students in classrooms with the most daylight. Additionally, the BBB questioned the Highest Performance Guarantee, and suggested they clearly state which product was covered by this guarantee. The company modified the verbiage to clarify the terms and conditions.
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 2210 Oak Ridge Way, Vista, CA 92081-8341
- BBB File Opened:
- 9/3/1999
- Years in Business:
- 25
- Business Started:
- 9/3/1999
- Business Started Locally:
- 1/21/2004
- Business Incorporated:
- 1/21/2004
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Solatube Home Daylight
- Brighter Concepts Inc
- Hours of Operation
Primary
- M:
- 7:30 AM - 5:00 PM
- T:
- 7:30 AM - 5:00 PM
- W:
- 7:30 AM - 5:00 PM
- Th:
- 7:30 AM - 5:00 PM
- F:
- 7:30 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mr. Robert Westfall, President
- Mr. Josh Rillie, Store Manager
- Mr. Iam Campbell, General Manager
- Contact Information
Customer Contact
- Mr. Josh Rillie, Store Manager
- Mr. Iam Campbell, General Manager
- Additional Contact Information
Phone Numbers
- (877) 859-7717Other Phone
- (619) 375-1629Other Phone
Email Addresses
- Primary
- (877) 859-7717
Customer Complaints
0 Customer Complaints
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Most Recent Customer Review
Deanna M
01/09/2024
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