Business ProfileforA Better Solution in Home Care

One October 18, 2022, I agreed to have caregivers from A Better Solution In Home Care to for myself and my husband for one week for $4,440.00 with ****** paying for part of it, leaving me with paying $4:440.00 for five days and ****** paying for the other two days. Thats the first week. I wrote a check for said amount on October 18, 2022. They called it a deposit, and I said oh good faith money.The second week was to expensive for myself and my husband. So I said Ill just do the one week, instead of two weeks. So I was told that they could discount the second week, but that was still too expensive. Then ******** said they could discount the price to 37 for the second week with only my husband being cared for. So I could afford $3,700.00 so I said: I can do that! On October 26, 2022 $3,612.50 was taken out of my bank account for the second week.Now Im under the impression that Ive paid in full until about two days before my two weeks were to end the company tried to take $7,427.00 out of my bank account. Also on November 10, 2022 I received a letter with an additional amount of money they want me to pay. Thats $3,552.00 more. I never agreed to the additional amounts.I called the the company first, to find out why they were trying to take more money from my bank. I asked to speak to ********, but she was unavailable. So I called my bank and told them that I did not authorize that $7,427.00 payment.In the meantime my apple air pods were stolen. Most of the time the caregivers were on their phones making personal calls. One in particular was talking to her boyfriend and other friends almost the whole time she was supposed to be caring for my husband. I asked her to take my husband to the bathroom and raising her finger she said: hold off, hold off. About 10, 15 minutes later she finished her conversation, then she took him to the bathroom. She also stole food from us. She rationed the food out to us. Said it was all gone.