6 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from PAT V
1 star03/02/2024
I was Member in 2017 they put into my account $1000 for a cruise I cancelled 30 days later and months before cruise date. Back then the were called savings dollars and name was changed to *************** I guess to make it harder to trace and bring charges I'm sure they have all the angles covered my membership was a lifetime membership even though I have $750 in my account I am not able to use it before I pay more money KEEP AWAY FROM THIS GROUP next thing you know they will change their name an you will be out whatever you have in the account.
SaveOnResorts.com Response
03/14/2024
Dear ******************, We sincerely appreciate your longstanding membership in our travel program. We are delighted we had an opportunity to address and rectify the issues you encountered as a 1-time courtesy. Your loyalty as a member is highly valued, and if there is anything else we can do to assist you, please do not hesitate to let ** know. Kindest regards, **********, VP of Customer Commitment.Review from Brittany V
1 star07/14/2023
I would like to add this here and now before even 24 hours have passed to have proof. I have sent an email and a chat message in the members portal as well requesting to be contacted and cancelled. We bought in at an amazing rate. But after doing our research we wished we wouldnt have. They advertise using third parties so you cant research them before going to the sales pitch therefore you go in unprepared. We were also told to pop a balloon and that there was something inside. After doing so told we got the best reward to be upgraded to platinum. I listened to others when they popped theirs and it was the same thing. We were told we got the best balloon, but everyones was the same. Its like a magic show with slight of hand and its really all right there in front of you. I will report back if they honor our cancellation and refund request that they give you ****************************************** less than 12 hours after signing up. ***************************Review from Jen B
1 star05/25/2023
Do NOT do business with this group! I would give 0 stars if that was possible. Our credit card company canceled our card after they deemed this company fraudulent. We started reading reviews and doing our own research and we agree, they do not seem legit.We went back in to cancel, and they would not allow ** to because they said we "activated" our account by accepting a free lunch given to ** by them. ***** came in and tried to offer ** a discount for **** dollars to stay with the group. This even further proves my point. He then refused to give me anyone else's name or number to contact above him. If this doesn't seem fraudulent, I'm not sure what does. We were members less than 24 hours, I would like a resolution! Sorry technology, stand behind your rating and make this right.Review from Juan P
5 stars04/11/2023
Hola he usado sus servicios y beneficios y todo a sido perfecto. GraciasReview from Larry T.
1 star09/06/2022
I purchased $200 worth of travel dollars and was only given $100 credit. I have provided the company with receipt showing my purchase and they refuse to add the other $100 I paid for. All i get is "sorry you are experiencing this". I would not recommend anyone purchasing from this company as I believe it just a way to scam money out of the consumer.Review from CLEONIS P
1 star01/27/2022
Ive been with this company since last year and I have been throwing money out the window with these people. They give you access to a website that has no exclusive prices no matter were your going. They charge you a big down payment. They charge you by the month and then they charge you 189 dollar annual fee. All this for a website that does nothing. It doesn't save you no money because the prices are equal to if I were to used hotel.com or any of the other travel sites. I wouldn't recommend them to no one. And they wont let you cancel no matter what position your in. They wont let you know that when you sign up. And they also wont let you know how much money your actually signing up to give them. Witch is all free money for them. Because you get nothing back in return.
Customer Review Rating
Average of 6 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.