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Find a Location

Dependable Plumbing has 1 locations, listed below.

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    Business ProfileforDependable Plumbing

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 11/28/2005

    Years in Business: 36

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business offers plumbing services and repairs.

    Business Details

    Location of This Business
    12120 Tech Center Dr Ste A, Poway, CA 92064-7149
    BBB File Opened:
    8/12/1999
    Years in Business:
    36
    Business Started:
    10/2/1987
    Business Incorporated:
    6/28/1995
    Accredited Since:
    11/28/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • The Dependable Group Inc
    Business Management
    • Mr. Craig Alan Jones, CEO
    • Ms. Janet L Jones, Secretary
    Contact Information

    Principal

    • Mr. Craig Alan Jones, CEO
    • Ms. Janet L Jones, Secretary

    Customer Contact

    • Mr. Craig Alan Jones, CEO
    Additional Contact Information

    Fax Numbers

    • (858) 486-3828
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chris C.

    1 star

    02/24/2023

    I called DEPENDABLE PLUMBING because our HOA recommends it. I needed to get my shower cartridge replaced, when i called their business number i was given a quote of *** costs of the job was $245, and I said ok it's fine and scheduled the next day, but before they schedule me an appointment, I have to give them my credit card information including security code so they can have it on file and made sure that they are gonna get their money regardless of the situation! The following day the plumber arrived and checked what kind of cartridge i need and took a picture to ask Valley industrial plumbing supplies if they have them. He came back to my house and told me yes they have it. I said "Great!" And then he proceeded to tell me "Oh by the, the part cost $140 ($65+tax in valley industrial) plus my my labor cost $231 for a total of $371. I was like, what?" Yeah ok whatever! And then he proceeded again "Oh by the way an addition of $102 just for me to check what kind of cartridge you need" for a grand total of $473! And if there is a chance that I break your valve, that will cost you around $2thousand dollars!!!! I was like WHAT?! You break it and I still pay for it?!! If I am the plumber and the customer said yes to that, then I just given him the permission to break my valve so I can pay him to fix it!!! WHAT A Joke this company is!!!! Please Stay Away ******************

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