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Find a Location

Jerome's Furniture Warehouse has 18 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Jerome's Furniture Warehouse

      16960 Mesamint St San Diego, CA 92127-2407

      BBB Accredited Business
    • Jerome's Furniture Warehouse

      780 Los Vallecitos Blvd San Marcos, CA 92069-2723

      BBB Accredited Business
    • Jerome's Furniture Warehouse

      1190 W Morena Blvd San Diego, CA 92110-3833

      BBB Accredited Business
    • Jerome's Furniture Warehouse

      10724 Treena St San Diego, CA 92131-1011

      BBB Accredited Business
    • Jerome's Furniture Warehouse

      775 Plaza Ct Chula Vista, CA 91910-7806

      BBB Accredited Business

    Business ProfileforJerome's Furniture Warehouse

    Furniture Stores
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    3.34/5stars

    Average of 299 Customer Reviews

    Customer Complaints

    336 complaints closed in last 3 years

    43 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/23/1994

    Years in Business: 68

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers furniture and mattresses.

    Business Details

    This is a multi-location business.

    Find a Location

    Jerome's Furniture Warehouse has 18 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Jerome's Furniture Warehouse

        16960 Mesamint St San Diego, CA 92127-2407

        BBB Accredited Business
      • Jerome's Furniture Warehouse

        780 Los Vallecitos Blvd San Marcos, CA 92069-2723

        BBB Accredited Business
      • Jerome's Furniture Warehouse

        1190 W Morena Blvd San Diego, CA 92110-3833

        BBB Accredited Business
      • Jerome's Furniture Warehouse

        10724 Treena St San Diego, CA 92131-1011

        BBB Accredited Business
      • Jerome's Furniture Warehouse

        775 Plaza Ct Chula Vista, CA 91910-7806

        BBB Accredited Business
      Headquarters
      16960 Mesamint St, San Diego, CA 92127-2407
      BBB File Opened:
      5/2/1975
      Years in Business:
      68
      Business Started:
      9/6/1955
      Business Incorporated:
      9/6/1955
      Accredited Since:
      11/23/1994
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Jeromes Furniture
      Business Management
      • Ms. Marjorie Carlos, Director of Customer Experience
      • Mr. Dave Evans, Manager
      • Mr. Jerry Navarra, Owner
      • Ms. Oneida Altman, Customer Care Manager
      • Ms. Betty Cruz, Service Asst. Manager
      • Mr. Dan Reynolds, CFO
      • Mr. Jim Navarra, Executive Vice President
      Contact Information

      Principal

      • Mr. Jerry Navarra, Owner
      • Mr. Jim Navarra, Executive Vice President

      Customer Contact

      • Ms. Oneida Altman, Customer Care Manager

      Customer Complaints

      336 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/22/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      i am 91 years old. I went to purchase a mattress and was pushed by a sales women (her name is on the receipt of purchase) to purchase a mattress financed at over $4,000. The mattress is defective. I have only had it 6 months. I requested for a replacement but ******'s refuses to do so because they claim the indentation of the mattress is not covered by the warranty. I have spinal stenosis, and the indentation of the mattress is not helping my medical condition that is causing pain. I have opened a claim with ************** to dispute this and would like to return the mattress as it is defective and have mattress of my choice and accommodates my needs. The mattress was delivered on 9/29/2023.
      Read More

      Customer Reviews

      299 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Susan D

      5 stars

      04/23/2024

      Very satisfied with the service and my experience at Jeromes Furniture Ive been shopping for years at this store and they have excellent quality and service. Thank you! The salesman *** was very helpful and nice and everyone there was friendly it really is a nice place to shop.****************************************

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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