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Find a Location

South Coast Toyota has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSouth Coast Toyota

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/25/2019

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers Toyota sales, service and parts.

    Business Details

    Location of This Business
    1966 Harbor Blvd, Costa Mesa, CA 92627-2670
    Years in Business:
    37
    Business Started:
    9/5/1986
    Business Incorporated:
    1/11/2001
    Accredited Since:
    4/25/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • DWWCM Inc
    • The David Wilson Auto Group
    • South Coast Scion
    • David Wilson Toyota
    Related Businesses
    Hours of Operation

    Sales

    M:
    8:30 AM - 9:00 PM
    T:
    8:30 AM - 9:00 PM
    W:
    8:30 AM - 9:00 PM
    Th:
    8:30 AM - 9:00 PM
    F:
    8:30 AM - 9:00 PM
    Sa:
    8:30 AM - 9:00 PM
    Su:
    9:00 AM - 9:00 PM

    Service

    M:
    7:00 AM - 6:00 PM
    T:
    7:00 AM - 6:00 PM
    W:
    7:00 AM - 6:00 PM
    Th:
    7:00 AM - 6:00 PM
    F:
    7:00 AM - 6:00 PM
    Sa:
    8:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Mr. Chad Roberts, General Manager
    • Ms. Heather Palmer, Manager of Business Development
    • Mr. Allen Moznett, Vice President
    • Mr. David W Wilson, President/CEO
    Contact Information

    Principal

    • Mr. Chad Roberts, General Manager
    • Mr. David W Wilson, President/CEO

    Customer Contact

    • Ms. Heather Palmer, Manager of Business Development
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/23/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    On Wednesday 5/3/23 I made a 100% cash purchase ($6,400) of a used 2013 Nissan Sentra. After the agreed upon price and prior to transfer of money, I was informed by the car salesman that paper work had to be documented for record keeping. I asked if a hard inquiry would be made, and I was assured no credit check would be made since the purchase was to be paid in full in cash. South Coast also fabricated a false retail installment sale contract stating a loan was processed, but no loan was processed. Few days later I was noti?ed by Experian of a Hard Credit Inquiry from NCCINC/South Coast Toyota. Now, this hard credit inquiry will continue to appear on my credit report until June 2025. I have reached out numerous times via phone and email to South Coast Toyota, but the dealer claims they cannot dispute/remove the inquiry with Experian. Due to no loan being processed Experian requires a letter from South Coast Toyota, but the car dealer is also refusing to provide a letter to remove the hard credit inquiry. This unauthorized hard credit inquiry by NCCINC South Coast Toyota has negatively affected my ability to apply for credit by decreasing my credit score, and adding an unauthorized hard credit inquiry.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alejandro D

    1 star

    07/04/2023

    Me mintieron, poniendo valores ********* muy por encima de lo que estaba en el mercado, e ido incluso a otros dealers de la misma Toyota en los cuales no pueden creer el valor que de le dio, me siento decepcionado por como fue tratado el asunto, llevo tratando de solicitar apoyo y me comentan que no se puede incluso el manager ********************************* fue la persona que me vendi el vehculo, por lo cual no espero un resultado positivo, e tenido que ir ms de 10 veces al lugar y siempre es lo mismo, no recomiendo este lugar en lo absoluto.They lied to me, putting values ??of the car well above what was on the market, and they even went to other dealers of the same Toyota in which they cannot believe the value they gave it, I feel disappointed by how the matter was treated , I have been trying to request support and they tell me that it is not possible, even the manager of the place ******* was the person who sold me the vehicle, for which I do not expect a positive result, and I have had to go to the place more than 10 times and it is always Same thing, I don't recommend this place at all.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

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