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          Find a Location

          Keystone has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Keystone

              240 Commerce Ste 200 Irvine, CA 92602-5005

              BBB Accredited Business

            • Keystone

              30211 Avenida de las Bandera Ste 120 Rancho Santa Margarita, CA 92688-2158

              BBB Accredited Business

            • Association Management

              2318 S Eagle Rd Meridian, ID 83642

            • Keystone

              5050 Avenida Encinas Ste 160 Carlsbad, CA 92008-4382

              BBB Accredited Business

            Business ProfileKeystone

            Property Management
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            240 Commerce Ste 200

            Irvine, CA 92602-5005

            Visit Website
            (760) 643-2200

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            Get a Quote

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            21 complaints closed in last 3 years

            13 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessB+

            Accredited Since: 10/12/2010

            Years in Business: 42

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers home owners association management and consulting services.

            Business Details

            This is a multi-location business.

            Find a Location

            Keystone has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Keystone

                240 Commerce Ste 200 Irvine, CA 92602-5005

                BBB Accredited Business

              • Keystone

                30211 Avenida de las Bandera Ste 120 Rancho Santa Margarita, CA 92688-2158

                BBB Accredited Business

              • Association Management

                2318 S Eagle Rd Meridian, ID 83642

              • Keystone

                5050 Avenida Encinas Ste 160 Carlsbad, CA 92008-4382

                BBB Accredited Business
              Headquarters
              240 Commerce Ste 200, Irvine, CA 92602-5005
              BBB File Opened:
              10/8/1996
              Years in Business:
              42
              Business Started:
              8/10/1982
              Business Incorporated:
              11/15/2016
              Accredited Since:
              10/12/2010
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Association Management
              • Keystone Pacific Property Managment LLC
              Business Management
              • Mrs. Jennifer Armendariz, Executive Administrative Assitant
              • Mr. Joseph Winkler, President
              • Ms. Frankie Lee, Marketing Coordinator
              Contact Information

              Principal

              • Mrs. Jennifer Armendariz, Executive Administrative Assitant
              • Mr. Joseph Winkler, President

              Customer Contact

              • Mrs. Jennifer Armendariz, Executive Administrative Assitant
              • Ms. Frankie Lee, Marketing Coordinator
              Additional Contact Information

              Fax Numbers

              • (760) 579-4501
                Primary Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Property management

              Customer Complaints

              21 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/20/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              On July 15, 2024 I reached out to Keystone to notify of a change of ownership is forthcoming and asked for further obligations as I am at the end of the escrow process. Afterwards, a $1,150.00 fee was sent to escrow- with no notice to me. This fee is for a patently false HOA violation (that I moved in and out without paying the appropriate fee). Additionally, they reported that I owe a monthly payment and late fee for $620.43, which is also false. Ive been on autopay for years. I was able to get that latter removed. Myself, the escrow office, and my realtor to have tried to rectify this situation without success. I am being told I have to attend a meeting to plead my case. And now as a result, the escrow process has been delayed, and I cannot receive the disbursement of funds for the sale of my condo. I believe this is their MO, in hopes that one will just sign the papers (to pay the fraudulent fees) just to be done with it. In my opinion either they are trying to get away with theft, or they are utterly incompetent and negligent. Probably both.
              Read More
              Read 20 More Complaints

              Customer Reviews

              5 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Isaac L

              08/29/2024

              For months there have been inconsistencies with poor communication and improper notification of HOA *********** a result, the community members are unable to vocalize their issues and attend meetings to be aware of what is happening within the community.Inconsistent meeting agendas on the official portal. outdated financials that have not been updated since 2023.Delay of communication and improper treatment of community members.

              Keystone Response

              08/30/2024

              Thank you for providing this information. Please contact ***************************************************** and I would like to better assist you.
              Read 4 More Customer Reviews

              Local BBB

              Better Business Bureau Serving the Pacific Southwest

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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