Business Profilefor1st Light Energy, Inc.

October 2019, we purchased solars from 1st Light Energy. Since then we have had a few issues, with the capping of the solars etc and after months of arguing the issues were finally completed. Since November 2022, we have had massive leaks in our home; after calling several roofers, it was agreed that the problem stems from the way that the solars were bolted down into the roof. An agent from 1st Light came in early December 2022, who confirmed that our brand new roof is damaged from the way that the solars had been installed. Since then, rain,sleet, and snow have caused the damage to our roof to worsen, spreading down the ceiling, bay window and window sill of the interior. They have set up 2 appointments with us, but each time no one showed up to take the solars off so the leaks can be repaired. The leaks have gotten to the point that the interior wood has rotted and mold is beginning to spread in between the rafters! 1st Light guarantees their work and had agreed to pay for the roofer cost. However, they NEVER Show up and we have had the roofer on stand by each time! Furthermore,the damage to our window, wooden window sill and ceiling should also be repaired, at 1st Lights expense, as well as the mold completely removed from the rafters, so that our home could be safe again. My husband, myself, our 2 children and my 83 year old mother who have lived in the home for 17 years should not be exposed to this health hazard any longer!