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Find a Location

AJ's Custom Installations, LLC. has 1 locations, listed below.

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    Business ProfileforAJ's Custom Installations, LLC.

    Window Coverings

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    8554 Sanford Dr, Richmond, VA 23228-2813
    BBB File Opened:
    9/19/2008
    Years in Business:
    19
    Business Started:
    1/1/2005
    Business Incorporated:
    3/6/2008
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. A.J. Bajramovic, Managing Member
    Contact Information

    Principal

    • Mr. A.J. Bajramovic, Managing Member

    Customer Contact

    • Mr. A.J. Bajramovic, Managing Member

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/14/2022

    Complaint Type:
    Order Issues
    Status:
    Resolved
    AJ's custom installations, was hired by ****** in ******* ** to install my custom blinds. I paid $******* to ****** to have these blinds installed and I paid an additional fee for someone to come out and measure my blinds. My concerns I have with AJ's is the installer after he installed my blinds he left all the boxes for me to get rid of, the professional installer did tell me that he was going to report all the issues with the blinds so that these issues could be fixed. The issues were I ordered blinds for every window in my home. I received blinds for all windows except for one. Why I would order blinds for every window except for one is unacceptable. One blind was cut to short for my 3rd bedroom window, in bedroom number one they either AJ's, ****** or the person I paid to come and measure the blinds did not order a blind for the closet window, and then parts were missing or broken. I've reported this to ****** who has failed to respond to my request to get these concerns fixed or taken care of. I've complained to AJ's because they were paid for the service, I know their service was not free and yet no one has taken the time to fix these concerns between AJ's or ******. I'm tired of calling and AJ's is saying call ****** then ****** is telling me they've called the store and AJ's. AJ's sent someone out after the owner (Betty) lied like these concern's were not reported to her. All I want is the problems fixed or return me my money. I will never do a service business with AJ's again. I am very disappointed because I paid for the service and somewhere in there because neither ****** nor AJ's cares it is now March 14, 2022 my order was placed February 03, 2022 and the issues still have not been fixed. I want my money returned in full or I want them to finish what I paid them for!
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    Customer Reviews

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    Local BBB

    BBB Serving Central Virginia

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