Business ProfileforAppleton Campbell, Inc

I am not a homeowner. I do not have an HVAC. Somehow, though, I ended up on Appleton Campbell's **** mailing list.I have contacted them *7* times to ask them to remove me from their mailing list. Each time, they assure me they will remove or have removed me from their list.And still, I go to my mailbox and find mail from them. I am writing this because I just got off the phone with them and told them I was reporting them to the BBB. Their mail represents harassment and I have had enough.

We sincerely apologize for any inconvenience caused by the multiple promotional marketing mail contacts you received. We understand that repeated communications can be frustrating, and we appreciate you bringing this matter to our attention.In investigating your complaint, we discovered that your communication not only helped us address the promotional mail concern but also uncovered a technical issue with our software. We sincerely appreciate your diligence in providing details that allowed us to identify and resolve both matters.To address your concerns, we have taken immediate action to ensure that you will no longer receive promotional marketing materials from us. Additionally, we have resolved the technical issue within our software to prevent such occurrences in the future.We acknowledge that being contacted multiple times is unacceptable, and we understand the impact this may have had. We want to assure you that steps have been taken to prevent the recurrence of such issues.If there are any specific details about the promotional mail you received or additional information related to the technical issue that you would like us to further investigate, please provide us with the relevant details. This will help us ensure a comprehensive resolution.Once again, we apologize for any inconvenience this may have caused and appreciate your valuable input in helping us improve our services. If you have any additional concerns or if there is anything else we can assist you with, please do not hesitate to reach out to our public relations manager, **************************Thank you for your understanding, and we appreciate the opportunity to address and resolve these matters.