Business ProfileforEstes Express Lines

I purchased a Masterbuilt Grill and grill cover online for delivery for my husbands Birthday in April for **** I received confirmation and email to track my order with Estes stating I would receive a call to schedule delivery. I did not receive a call. My husbands birthday passed. I ultimately called Estes to see why I did not get the delivery and was told the number was bad. This is not true but I said okay but at this point the delivery was too late so I asked that the order be returned to the shipper. I was given the ********* location to schedule cancellation. I called the advised the werent sure where the package was but would make notes. I can go on for days with the number of calls I made but to summarize, the last person I spoke with I clearly advised that I was no longer interested in delivery and that they can return the order to the shipper so I can receive a refund. They advised that they would call to confirm when the order would be returned. That never happened and when I checked the status on their website they fabricated an attempted delivery on 6/9/23. I was home all day and I have a camera that says no such delivery attempt ever occurred. I emailed again and demanded for this order to be returned so I can get my money back. The website shows another update that delivery will again be attempted this week 6/12 to 6/18. I want to cancel this delivery and have them return the order asap so I can get my money back from Masterbuilt. I already purchased the item elsewhere and it delivered within days. **********