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Find a Location

Reico Kitchen & Bath has 1 locations, listed below.

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    Business ProfileforReico Kitchen & Bath

    Bathroom Design

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2132 Tomlyn Street, Richmond, VA 23230
    BBB File Opened:
    7/7/2000
    Years in Business:
    72
    Business Started:
    1/28/1952
    Business Incorporated:
    8/21/1952
    Type of Entity:
    Corporation
    Alternate Business Name
    • Robinson Export and Import Corporation
    Business Management
    • Ms. Deborah Tomlin, Branch Manager
    Contact Information

    Principal

    • Ms. Deborah Tomlin, Branch Manager

    Customer Contact

    • Ms. Deborah Tomlin, Branch Manager
    Additional Contact Information

    Fax Numbers

    • (804) 253-0282
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Rose

    1 star

    03/12/2022

    09/06/21 I placed an order with Reico to replace all of my kitchen cabinets. Delivery was made on 12/07/21 with half of the items missing and 2 cabinet doors were the wrong size. When the remaining items were delivered 4 of the items were a different shade (this was not an issue with the natural variation of wood, they were actually a different color). The 2 wrong-sized doors were replaced at the end of December with doors that were a completely different design. These errors are clearly an indication of the lack of competency and lack of Quality Assurance standards of this company. After repeatedly requesting the different color items to be replaced, a new representation agreed to look into the issue. During a visit to my home, Kesley M******** agreed to replace 1 of the 4 items. I requested information regarding the tolerance/limits for color variation to meet their quality standards. Kesley could not explain their Quality Assurance Standards/Inspection but informed me that they would not keep remaking the items. One cabinet door was delivered on March 7th. After 7 months My kitchen has cabinetry in 2 different colors and I had to pay an upcharge for the installer's 4 visits. I am completely dissatisfied with the Quality and Customer Service of this company.

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