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Find a Location

Autos Direct of Fredericksburg has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAutos Direct of Fredericksburg

    Used Car Dealers

    At-a-glance

    Customer Reviews

    3.16/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    32 complaints closed in last 3 years

    12 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    Used car sales

    Business Details

    Location of This Business
    4540 Lafayette Blvd, Fredericksbrg, VA 22408-4221
    BBB File Opened:
    11/14/2010
    Years in Business:
    13
    Business Started:
    7/8/2010
    Business Incorporated:
    7/8/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 47762 for this business, issued by Motor Vehicle Dealer Board

    These agencies may include:

    Motor Vehicle Dealer Board

    2201 W. Broad Street, Suite 104

    Richmond VA 23220

    (804) 367-1100

    Fax: (804) 3671053

    http://www.mvdb.vipnet.org

    Type of Entity:
    Corporation
    Alternate Business Name
    • Autos Direct, Inc
    Business Management
    • Mr. Sana U Kargar, President
    • Mrs. Sarah J Brown, Dealer-Operator
    • Ms. Sophie Sharifi, Comptroller
    Contact Information

    Principal

    • Mr. Sana U Kargar, President

    Customer Contact

    • Mr. Sana U Kargar, President
    • Ms. Sophie Sharifi, Comptroller

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    32 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/22/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have been trying to give you your car back due to me getting laid off work the bank stated that all they need was for them to cancel my account and return the money back to them. **** who is the finance person he just laughed at me cause they didn't care if the car gets repo and I be with out a vehicle I can't afford this vehicle and just want to get my car back. I'm having a very bad experience with your company and there is nothing at this point for me to say am just stressed out and frustrated because I can't get any help from anyone when I came in on May 11,2023 at 8:30 AM and stay there until 1:30pm and no one cared about my issues but thought It was funny to them and laugh directly into my face and watch me broke down and started to cry but once again that was fun to them still. I just needed someone to help to get out of this contract and get my car back so that I can be less stressed out and worry about just paying my mortgage and condo fees and my property taxes. PLEASE HELP me I was still in the window of 12 days to which I was thinking that I should've been able to void this contract!!!!
    Read More

    Customer Reviews

    19 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cesar A

    1 star

    03/03/2024

    My husband went to buy a truck 2019 silverado that was listed as ***** on 12/2023. He signed all of papers necessary to get the truck.he was too excited for the truck that didn't realized he didn't got any papers back only the car key .The only information that he received by mail on 1/10/2024 was an statement from the finance bank that they paid ***** to auto direct and that his monthly payment would be $995 monthly.He Wanted to see the papers why auto direct charge him ***** more. He keep asking for it to the sales person but he always said that they will. My husband got 5 copies of those papers on 02/26/2024. I help him to read those papers they add two insurance that he didn't approved. One was a gap contract and another for 5000 for car services for 24 months with ***** miles which the car was bought with ****** miles. They add a lot charges that We believed it was too much because the bank financed the truck for 72 months that at the end he will pay around ***** for the truck.

    Local BBB

    BBB Serving Central Virginia

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