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BBB Accredited Business since 05/14/1980

Atlantis Casino Resort

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Phone: (775) 825-4700Fax: (775) 825-1170View Additional Phone Numbers3800 S Virginia St, RenoNV 89502-6005

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BBB Accreditation

A BBB Accredited Business since 05/14/1980

BBB has determined that Atlantis Casino Resort meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Atlantis Casino Resort's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 5 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

4 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues2
Problems with Product / Service1
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 4

Additional Information

BBB file opened: 01/01/1972Business started: 01/01/1972

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Nevada Gaming Commission and State Gaming Control Board
6980 Sierra Center Pkwy STE 120
Reno, NV89511-2237
(775) 823-7240

Their web address is

Type of Entity


Incorporated: March 1973, NV

Business Management
Principal: Mr. John Farahi (CEO / Director)Mr. Bob Farahi (President)Mr. Ron Rowan (Treasurer)
Contact Information
Customer Contact: Ms. Kristy Hill (Executive Assistant)Mr. Richard Cooley (Vice President of Finance)Ms. Debra B. Robinson Esq. (General Counsel)Ms. Darlyne Sullivan (General Manager / Executive Vice President)
Business Category

Casinos, Day Spas, Hotels, Beauty Salons, Banquet Facilities

Alternate Business Names
Golden Road Motor Inn, Inc.
Industry Tips
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Vacation and Travel

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